National Account Executive, EU

Islestarr Holdings Ltd.; City of Westminster; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Hybrid working model

25 days holiday + bank holidays

Product discount

Wellness benefits (Medicash)

Employee assistance program

Job summary

Charlotte Tilbury Beauty is seeking an ambitious National Account Executive to join our UK/EMEA commercial teams. You’ll support the National Accounts Manager, drive retailer engagement, and help deliver financial results while maintaining the brand’s premium position in-store.

You’ll plan launches with partners, manage stock and forecasts, and work cross-functionally with Marketing, Merchandising, and Supply Chain to maximise opportunities and growth across all retailers.

Qualifications

• Experience in a National Accounts role or similar function
• Structured and organised, comfortable with ambiguity in a fast-paced environment
• Strong numerical and analytical capabilities
• Impeccable attention to detail and accuracy
• Effective written and verbal communication
• Proactive, action-oriented, with a drive to deliver
• Proficiency in Excel and PowerPoint

Responsibilities

• Support and assist the National Accounts Team in managing the Charlotte Tilbury business in the UK/EMEA
• Drive retailer engagement and liaison to deliver financial results
• Plan launches with partners and ensure stock availability to meet targets
• Build strong relationships with Buying/Trading, Merchandising and Marketing
• Collaborate with Finance to align on forecasts and weekly net sales updates
• Monitor retailers' inventory and ensure on-shelf availability across all partners

Skills

National Accounts experience

Structured & adaptable

Numerical & analytical skills

Attention to detail

Effective communication

Proactive & action oriented

Tools

Excel

PowerPoint

Job description

Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities.

Retain agility to react to retail trends and maximise opportunities across retailers.

Support the NAM on all net and retail sales forecasting for defined retailers/regions, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner.

Monitor, manage, and optimise net sales performance: ensure proactive inventory and assortment management, with close collaboration with Customer Supply Chain.

Lead the effective monitoring of retailers' inventory to deliver 100% on shelf availability across all retail partners, working closely with Supply Chain and the in-region stock managers.

Undertake adhoc reporting and analysis in response to business needs.

Trading Relationships

• Establish and maintain amazing relationships with all key retail partners, including with Buying/Trading, Merchandising, and Marketing to ensure that the Charlotte Tilbury brand is regarded as a collaborative and proactive trading partner.


• Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, submitting required operational forms in a timely manner and selling in sufficient stock to deliver against targets.

Cross-Functional Working

• Build strong working relationships with the Retail team, utilising insight from the field and engaging the team in the execution of the trading plans.


• Support the NAM, working closely with Operational Marketing, Visual Merchandising, PR, and Store Design, in the creation and delivery of an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention.


• Establish yourself as the go-to within the commercial team for all stock and allocation related queries coming from customer supply chain and other operational functions.


• Work closely with finance to align on retail and net forecasts as well as weekly net sales updates, forecast phasing and outlooks, flagging risk and opportunities.

Who you will work with

You’ll be responsible for supporting and assisting the National Accounts Team in the management of the Charlotte Tilbury business across our UK or EMEA regions, reporting directly in to one of our talented National Account Managers.

We’re looking for an ambitious National Account Executives to join our fabulous EMEA commercial teams. The successful candidate will help drive the business in stores whilst also liaising with retailers to deliver financial results, maintain a strong brand position within the market and continue the brand’s dynamic growth. You’ll have a commercial mindset with a natural ability to reach creative results and achieve ambitious targets. You’ll be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry.

Qualifications

• Previous experience in a similar role within a National Accounts team/other relevant functions


• Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a fairly new company despite what you might think!)


• Excellent numerical and analytical skills


• Impeccable attention to detail and level of accuracy


• Effective communicator, both written and verbal


• Proactive and action orientated


• Have excellent Excel and PowerPoint skills.

Founded in 2013 by world renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission, to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy to use, easy to choose, easy to gift icons, we've become one of the most talked about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand in hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

Charlotte Tilbury is a fast-paced, dynamic and ever-evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global DreamTeam. While we outline the experience and skills we believe set candidates up for success, they’re a guide – not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves


• We’re a hybrid model with flexibility, allowing you to work how best suits you


• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday


• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey


• Financial security and planning with our pension and life assurance for all


• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues


• Bring your furry friend to work with you on our allocated dog friendly days and spaces


• And not to forget our generous product discount and gifting!