National Account Executive

St John Ambulance; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A charity organization in the UK seeks a National Account Executive to drive sales growth and build long-term partnerships with major clients. The role emphasizes securing new customers and developing existing accounts in the First Aid and Health & Safety markets. Candidates should have experience in B2B relationships and a strong ability to exceed sales targets. This position offers competitive compensation, hybrid working, and various employee benefits including a pension scheme and generous holiday allowances. Apply early due to high expected interest.

Benefits

Competitive salary and pension scheme

33 days holiday increasing with time

Cycle to work scheme

Health and Wellbeing support

Qualifications

• Experience in developing sustainable relationships in a B2B environment.
• Proven ability to win, retain, and grow new customers.
• Ability to analyse data to produce reports and make decisions.

Responsibilities

• Forge new partnerships with national clients.
• Identify and secure new corporate customers.
• Prepare and conduct business reviews and presentations.

Skills

Building rapport

Data analysis

B2B relationship management

Education

GCSE including Maths and English (Grade C / 4)

Job description

National Account Executive

Full time/Permanent

Hybrid

Our Offer to you

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary

The National Account Executive is instrumental in driving sales growth, ensuring that the Supplies Sales team meets its annual financial targets. The role centres on forging new, long-term partnerships with major national clients, utilising both virtual and face-to-face engagement methods. In addition to cultivating new customer relationships, the post holder is responsible for developing existing accounts to achieve growth and meet sales revenue objectives within the First Aid and Health & Safety product markets, spanning both commercial and public sector customers.

A key aspect of the position involves identifying and securing new customers, with a focus on high-profile corporate prospects. Success in this role will be determined by the ability to meet or exceed annual sales targets, acquire new accounts, and efficiently plan and execute the introduction of new products to the market, ensuring that priority customers are targeted as these launches occur.

About You

You will be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, you will have experience in building rapport and developing sustainable relationships within a business-to-business environment, particularly with major corporate clients, a proven ability to win, retain and grow new customers through face-to-face interactions and ability to analyse data to produce reports and make sound business decisions.

About the Role

Proactively maintain and enhance positive relationships to ensure that St John Ambulance is recognised as the preferred supplier of first aid and health & safety products. This involves preparing and conducting business reviews, delivering presentations, undertaking relationship reviews, responding to customer issues, and actively developing relationships to strengthen connections with customers.

Contribute to the overall achievement of Supplies revenue. Secure and develop new major accounts in accordance with the prospect strategy, while also retaining and expanding the existing customer base by identifying up-sell opportunities. The aim is to achieve or surpass targeted revenue for supplies, ensuring that the customer experience meets agreed standards in terms of both quality and frequency of contact.

Develop and implement comprehensive contact plans for all major accounts. Plans should include virtual and face-to-face visits, telephone calls, both structured and informal meetings, and customer satisfaction reviews to foster ongoing engagement and satisfaction.

Build and maintain strong relationships with key decision makers and influencers within each client organisation to protect and grow revenue streams. Leverage the strength of the SJA brand by engaging in collaborative selling alongside other departments and teams.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.