Mystery Shopper (ID Testing)

Serve Legal; Oxford; Remote; GBP 60,000 - 80,000; Part time

Job summary

A compliance auditing firm in the UK is hiring Compliance Auditors for flexible part-time roles where you perform audits at various sites. Your responsibilities include making purchases and reporting back on ID requests. This role is ideal for those looking to balance work with studies and comes with competitive pay, travel opportunities, and bonuses for performance. Open to applicants aged 16+, with specific roles for 18 and 19-year-olds.

Benefits

Competitive pay

Flexible hours

Career growth opportunities

Expenses covered for travel

Freebies during audits

Responsibilities

• Audit different locations including supermarkets and retailers.
• Check if ID is requested during purchases.
• Report back on the audit experience.

Skills

Fluency in English

Time management

Communication

Attention to detail

Job description

Overview

Serve Legal are recruiting compliance auditors to perform audits at a range of sites. These audits can be to supermarkets, high-street retailers, betting shops and more, making a purchase and reporting back on the experience. There are opportunities for anyone aged 16+, with a particular requirement for 18 and 19 year olds for age-verification audits, which involve buying age-restricted products and reporting if ID was requested.

Are you looking for a flexible part-time role that fits around your schedule? This is a part-time, flexible role ideal to fit around other work or education. Pay is calculated on a per-audit basis, estimated to align with a Real-Living-Wage hourly rate, with audits allocated as a “batch” nearby to each other. There is no obligation to complete work consistently or regularly, and Area Managers liaise with Auditors to allocate suitable work, accounting for other commitments and travel limitations.

What the job involves

As a Compliance Auditor, you will audit various locations, including supermarkets, high-street retailers, and betting shops. Your task is to make a specific purchase, check whether ID is requested, and report back on the experience.

Why join us

• Flexibility: Part-time hours allow you to balance work, studies, or other commitments. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time.
• Great pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month, plus opportunities for extra income through our Refer a Friend scheme.
• Travel opportunities: Explore different locations with expenses covered while helping keep communities safe.
• Varied work: Each audit presents a new challenge, keeping you engaged.
• Career growth: A supportive environment that embraces personal and professional development; many Area Managers began their journey as auditors.
• Freebies: Keep what you buy during audits, including grocery shops up to £40, on us.

Age restrictions: We have opportunities for anyone aged 16+, but age verification audits can only be completed by 18–19-year-olds. We also have plenty of non-age-restricted work.

What we're looking for

• Fluent in written and spoken English.
• Excellent time management skills.
• Strong communication abilities.
• Keen attention to detail.

No prior experience? No problem. Our dedicated Area Managers provide comprehensive training and mentorship to set you up for success.

Join Serve Legal today and become part of a dynamic team. Ideal for students, individuals on gap years, or anyone balancing multiple responsibilities. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

For more information, please check Glassdoor reviews and welcome video. Apply on our website: servelegal.co.uk/become-a-serve-legal-auditor/