Mystery Shopper (ID Testing)

Serve Legal; Cumbernauld; Remote; GBP 40,000 - 60,000; Part time

Job summary

A compliance auditing firm is seeking Compliance Auditors to conduct audits across various locations, including supermarkets and retailers. This part-time role offers flexibility and competitive pay based on the number of audits completed. Training is provided, making it suitable for students or individuals with other commitments. Successful candidates will have strong communication and time management skills, and the opportunity to earn additional bonuses and travel expenses.

Benefits

Flexible hours

Competitive pay per audit

Travel expenses covered

Keep what you buy during audits

Career growth opportunities

Qualifications

• No prior experience required; training and mentorship provided.
• Open to individuals aged 16+, with specific age-requirements for some audits.

Responsibilities

• Conduct audits at various locations and report on ID requests.
• Complete specific purchases and evaluate the experience.
• Manage audits in allocated batches for efficiency.

Skills

Fluent in written and spoken English

Excellent time management

Strong communication skills

Keen attention to detail

Job description

Overview

Serve Legal are recruiting compliance auditors to perform audits at a range of sites, including supermarkets, high-street retailers, betting shops and more. Audits involve completing a specific purchase and reporting back on whether ID was requested.

What Does the Job Involve?

As a Compliance Auditor, you will audit various locations, make a specific purchase, check whether ID is requested, and report back on the experience. Audits are allocated as nearby “batches” and pay is calculated on a per-audit basis, with the aim of aligning with a Real-Living-Wage hourly rate.

Why Join Us?

• Flexibility: Part-time hours that fit around studies, work, or other commitments. We cover the whole of the UK and Ireland, so you can work from home or while on term time.
• Great Pay: Competitive rates per audit, with bonuses for performance, an auditor of the month scheme, and opportunities for extra income through our Refer a Friend programme.
• Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
• Varied Work: Each audit presents a new challenge to keep you engaged.
• Career Growth: A supportive environment with opportunities to develop professionally; many Area Managers started as auditors.
• Freebies: Keep what you buy during audits, including groceries up to £40 where applicable.

Age Restrictions

There are opportunities for anyone aged 16+, but age‑verification audits can only be completed by 18–19‑year‑olds. We also have plenty of non-age‑restricted work available.

What We're Looking For

• Fluent in written and spoken English
• Excellent time management
• Strong communication skills
• Keen attention to detail

No prior experience? No problem. Our dedicated Area Managers will provide comprehensive training and mentorship to set you up for success.

Who We Are Looking For

Join Serve Legal today to become part of a dynamic team. This role is suitable for students, individuals on gap years, or anyone balancing multiple responsibilities. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

How to Apply / Further Information

For more information, please check Glassdoor reviews and the welcome video. Visit the application page at: servelegal.co.uk/become-a-serve-legal-auditor/