Museum Operations Assistant (Friday - Sunday)

Royal College of Music; City Of London; On-site; GBP 28,000 - 31,000; Part time

Job summary

A prestigious music conservatoire in London is seeking a part-time (0.6FTE) Museum Invigilator to enhance visitor experiences. The role involves welcoming guests, invigilating exhibitions, and ensuring efficient gallery operations. Candidates should possess excellent communication skills, be friendly and professional, and have a passion for music. Interested applicants should submit completed application forms via email. The position is available immediately.

Qualifications

• Professional, friendly, and able to ensure visitors feel welcome.
• Engagement at an elementary level with visitors speaking other languages.
• Confident in invigilating a museum gallery.

Responsibilities

• Welcome visitors upon arrival and support an enjoyable experience.
• Invigilate the exhibition and ensure smooth running of the gallery.
• Manage unexpected situations and handle emergency situations effectively.

Skills

Excellent communication skills

Fluent in English

Ability to manage first aid and emergencies

Proficiency in Microsoft Office

Friendly and professional demeanor

Ability to work collaboratively

Job description

Overview

Museum

Job reference number: 106-25

Closing date: 9am Tuesday 4 November 2025

Interview date: Thursday 13 November 2025

Salary: Grade 4, £28,848 - £30,734 per annum (pro-rata). Appointments will normally be made to the first point of the grade.

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2025 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for the four successive years, while Music is a new subject introduced to the rankings in 2024.

The College also holds a designated collection of over 14,000 historical musical instruments, portraits of musicians, early prints and drawings related to the history of British and European music. Part of the collection is on display in a new gallery, recently redeveloped with the support of the National Lottery Heritage Fund and open to the public six days a week.

We are looking for a friendly and efficient person with excellent communication skills to work independently on Friday to Sunday, to welcome visitors upon arrival, support an enjoyable visitor experience, invigilate the exhibition and ensure the smooth running of the gallery and the small annexed shop, usually with the help of volunteers.

Qualifications / Ideal Candidate Attributes

• You should be professional, friendly and ensure all visitors feel welcome in the Museum.
• You should be fluent in English and able to engage at an elementary level with visitors speaking other languages.
• You will be confident in having primary responsibility in the invigilation of a museum gallery.
• You will be able to work collaboratively, alternating relatively quiet moments with times of increased pressure.
• You will be able to deal in a friendly but firm manner with unexpected situations that might arise in the Museum.
• You will be able to manage first aid and emergency situations.
• You will be passionate about music and musical heritage.
• You will be proficient in the use of the Microsoft office package including Teams.
• You will have a commitment to valuing and celebrating diversity and to proactively advancing equality and belonging in the Museum.

This post is offered on a part-time (0.6FTE), permanent basis and is immediately available.

For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs

To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format by email to [e-mail]

CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.

The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.