Museum Café Manager — Lead Service & Growth

Compass Group; York and North Yorkshire; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading catering company is looking for a motivated Café Manager at the National Railway Museum in York. You will manage day-to-day operations, support your team, and ensure excellent customer service. Candidates should have proven team management experience in a café environment and strong operational skills. This role offers a competitive salary and benefits. Join us in delivering exceptional experiences to our visitors.

Benefits

25 days annual leave plus bank holidays

Free meals on duty

Free on-site parking

Exclusive travel discounts

Access to wellness and fitness classes

Digital GP services

Up to 44% off cinema tickets

Contributory pension scheme

Career development programmes

Qualifications

• Proven experience managing teams in a café or public catering environment.
• Hands-on leadership style comfortable during service periods.
• Strong understanding of P&L management.

Responsibilities

• Lead and coach the team during service to deliver excellent customer experiences.
• Manage all operational and financial aspects of the café.
• Ensure compliance with health and safety and company policies.

Skills

Team leadership

Operational management

Customer service excellence

P&L management

IT proficiency

Job description

A leading catering company is looking for a motivated Café Manager at the National Railway Museum in York. You will manage day-to-day operations, support your team, and ensure excellent customer service. Candidates should have proven team management experience in a café environment and strong operational skills. This role offers a competitive salary and benefits. Join us in delivering exceptional experiences to our visitors.