Multimedia Support Officer

Durham County Council; North East; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in the North East is seeking an organised individual with strong marketing and communication skills to support the development and management of marketing plans and content. Candidates must hold at least an NVQ Level 3 in a relevant subject and have experience in communications or marketing functions. This role offers flexible working arrangements including hybrid options, and competitive benefits including a generous leave entitlement.

Benefits

Competitive salary

Generous annual leave

Local Government Pension Scheme

Flexible working arrangements

Qualifications

• You should be qualified to NVQ Level 3 in a related subject or equivalent.
• Experience in working in a communications and/or marketing function.
• Experience of assisting in delivery of communications and/or marketing campaigns.

Responsibilities

• Support the development, governance and management of marketing plans.
• Work closely with colleagues to ensure communications support wider needs.
• Assist in delivery and evaluation of marketing campaigns.

Skills

Marketing and communication skills

Experience in communications or marketing

Computer skills including web and social media

Understanding of marketing evaluation tools

Education

NVQ Level 3 in a related subject

Job description

We are looking for an organised individual who has strong marketing and communication skills until 29 May 2026.

What Is Involved?

You will support the development, governance and management of marketing plans and content for social media, web sites and staff intranet. You will also be working closely with colleagues across the team to ensure the council’s communication and marketing supports the council’s wider needs and key strategies such as the ‘Digital First’ communications strategy and the Customer First strategy.

We encourage you to contact Richard Proud, Senior Multimedia Officer via email at [e-mail] to arrange an informal discussion about the role.

What Will I Need?

You should be qualified to NVQ Level 3 in a related subject or equivalent.

• Experience in working in a communications and/or marketing function.
• Experience of assisting in delivery of communications and/or marketing campaigns and evaluation and developing and leading low level campaigns.
• Strong computer skills including web and social media.
• Understanding of marketing and communication evaluation tools and techniques

Please refer to the attached Person Specification for the full criteria.

Interviews

Interviews will be held on Monday 19 January 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Our Offer to You

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website (https://www.durham.gov.uk/article/26895/Rewards-and-benefits-if-you-work-for-us)

Rewards and benefits are subject to individual terms and conditions.

Equality, Diversity, and Inclusion

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

We welcome applications from disabled people and those who are or consider themselves to be neurodivergent.

How to Apply

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website (https://www.durham.gov.uk/article/2083/How-to-apply-for-a-job-with-us)

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [e-mail]

All correspondence relating to your application will be sent from [e-mail]. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.

Connect with Us

Follow us on Instagram https://www.instagram.com/dccjobsandcareers/

Like us on Facebook https://www.facebook.com/durhamcountycounciljobsandcareers

Visit our website durham.gov.uk/jobsandcareerswithus

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