Multilingual Medical Information Specialist

ProPharma Group; Remote; GBP 30,000 - 45,000; Full time

Job summary

A global consulting organization in the UK is seeking a Multilingual Medical Information Specialist to provide high-quality medical information services. This remote role requires proficiency in Hungarian and English at a C1 level, along with a completed life science degree. Responsibilities include answering technical inquiries, managing adverse event reports, and translating documents accurately. Ideal candidates will have strong communication skills and attention to detail, contributing to the success of pharmaceutical organizations worldwide.

Qualifications

• Fluent in Hungarian and English (C1 level).
• Completed a degree in life sciences, preferably Pharmacy.
• Strong skills in translation and communication.

Responsibilities

• Answer technical questions about products via various channels.
• Handle adverse event reports per SOPs and WPs.
• Translate documents and ensure quality of translations.
• Log enquires accurately and manage confidential information.

Skills

C1 level communication in Hungarian

C1 level communication in English

Strong translation skills

Excellent phone manner

Attention to detail

Education

Completed life science degree

Job description

We're looking for a Multilingual Medical Information Specialist to join our Medical Information Department. You will be responsible for providing a high-quality Medical Information service via phone and email following full training on designated clients / products. You must be able to speak and write at C1 level in both Hungarian and English and we will offer the role on an initial 12 month contract. The role can be performed on a fully remote basis. Medical Information at ProPharma: With strategically positioned and seamlessly integrated contact centers around the world, we provide customizable medical information services to meet the needs of companies of all sizes. Whether you need adverse event intake and follow-up, medical writing and content management solutions, promotional review, or other extended medical information services, our team of medical information specialists have the knowledge and experience to effectively support your needs. You can find out more about our Medical Information department and what they do here: The day-to-day:

Responsibilities

• Answering technical questions received by phone, letter, e‑mail and fax in respect of designated products in an accurate, confident and professional manner.
• Complying with the specific Working Practices as agreed with clients.
• Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs.
• Translating English documents into the target language or vice versa, delivering these translated responses either on the phone or in writing, and quality checking them.
• Using existing standard responses to prepare medical information correspondence (via client databases) or liaising with the Medical Information Support Services (MISS) department to request generation of medical information correspondence.
• Logging all enquiries in an accurate, comprehensive and timely fashion.
• Managing confidential information in line with Data Privacy regulations.
• Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.
• Performing quality checks on adverse events, product quality complaints, and correspondence to ensure accuracy in all areas of the job.

Qualifications

• Completed life science degree (including Pharmacy).
• Mother tongue / C1 level in target language and fluency in English.
• Strong translation skills.
• Excellent phone manner.
• Ability to manage a busy workload and prioritise.
• Attention to detail.
• Ability to work unsupervised.

ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world's largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise‑build‑operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end‑to‑end suite of fully customizable consulting solutions that de‑risk and accelerate our partners' most high‑profile drug and device programs.