Multilingual Customer Service Specialist (FR/DE/EN) - Hybrid

Language Matters; Greater London; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

An international organisation is seeking a French, German and English Customer Service Representative in Watford. This role offers a hybrid work schedule with a flexible 40-hour workweek, involving processing customer orders, handling inquiries, and maintaining records. Ideal candidates will have excellent communication skills and experience in customer care or sales administration. This position allows for career progression within the company and requires fluency in all three languages.

Qualifications

• Fluency in French, German, and English is essential.
• Previous experience in customer care, sales administration, or account management required.
• Strong communication and organisational skills are necessary.

Responsibilities

• Managing customer orders and processing sales orders.
• Proactively dealing with returns and delivery issues.
• Being the first point of contact for customer order queries.
• Ensuring client account records are up to date.
• Collaborating with the sales team and other departments.

Skills

Fluency in French

Fluency in German

Fluency in English

Strong communication skills

Organisational skills

Job description

An international organisation is seeking a French, German and English Customer Service Representative in Watford. This role offers a hybrid work schedule with a flexible 40-hour workweek, involving processing customer orders, handling inquiries, and maintaining records. Ideal candidates will have excellent communication skills and experience in customer care or sales administration. This position allows for career progression within the company and requires fluency in all three languages.