Multichannel Customer Service Advisor - 3 Month Temp

Belmont Recruitment; Sunderland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is currently looking for a Customer Service Advisor to join the Telehealth Service. This is a full-time position located in Sunderland, requiring effective communication and previous customer service experience. The advisor will handle enquiries across multiple channels and provide guidance on services. Ideal candidates will have strong verbal and written skills. Must be able to start ASAP for an initial 3-month temporary contract.

Qualifications

• Previous experience in a Customer Service / Call Handling setting is required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Act as a first point of contact for customers and service users.
• Handle enquiries via various channels including telephone and email.
• Provide accurate information and guidance on services.

Skills

Customer Service

Communication

Job description

A recruitment agency is currently looking for a Customer Service Advisor to join the Telehealth Service. This is a full-time position located in Sunderland, requiring effective communication and previous customer service experience. The advisor will handle enquiries across multiple channels and provide guidance on services. Ideal candidates will have strong verbal and written skills. Must be able to start ASAP for an initial 3-month temporary contract.