Multi-Trade Operative - Plumber / Plasterer

Sanctuary Group; Rochford; On-site; GBP 38,000; Full time

Job summary

A leading not-for-profit organisation is looking for a Multi-Trade Operative in Rochford. This role involves carrying out building repairs, including installations and maintenance tasks, primarily working alone but also collaborating with the team when needed. The position requires NVQ Level 2 qualifications in relevant fields and excellent customer service skills. The annual salary is £37,994 with benefits.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Qualifications

• Candidates must be qualified to NVQ Level 2 in carpentry or electrical fields.
• Previous experience in repairs and maintenance is required.
• Candidates must hold a full valid UK driving license.

Responsibilities

• Carry out construction and maintenance duties according to contract specifications.
• Instillation of new kitchens, bathrooms, and other fixtures.
• Respond positively to complaints and ensure customer satisfaction.

Skills

Carpentry

Plumbing

Excellent customer service skills

Communication skills

Health and safety regulations awareness

Education

NVQ Level 2 in a core subject

Unvented - G3 Certificate and Water Regulations (WRAS)

Job description

Location: Rochford, Essex, GB, SS4 1BB

Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 17/11/2025

Salary: £37,994 / year

Requisition: 226471

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not‑for‑profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.

Rochford – covering the South East £37,994 per year 40 hours per week - 8:00am to 4:30pm – Monday to Friday

We have an opportunity for a Multi‑Trade Operative to join our team, based in Rochford. With a mix of skills and qualifications, the role will involve working on repairs for occupied and void properties and will cover all aspects of general building repairs and maintenance, including doors and windows. The role is mainly lone working with opportunities to work with the wider team as and when required, sharing out of hours call outs on a rota basis. With a company van and tools included the role will cover the sites across the South East.

Multi‑Trade Operative

• Carry out construction, fault fixing and maintenance duties in line with contract specifications
• Instillation of new kitchens, bathrooms, wet rooms, windows, doors and fencing
• Ensure tools and equipment are maintained in good condition and restocking these when needed
• Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines – carpentry, plumbing, decorating
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.