Multi-trade Operative - Plumber

Sanctuary Group; Ely; On-site; GBP 34,000 - 37,000; Full time

Job summary

A prominent not-for-profit housing organization is seeking a Multi-Trade Operative to cover repairs and maintenance in Ely and the surrounding areas. You will primarily handle plumbing, carpentry, and other building tasks while providing excellent customer service. The position offers a salary between £34,376 and £36,185 per year with added benefits, including annual leave and a pension scheme.

Benefits

25 days annual leave + public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Employee Networks

Qualifications

• Compliance with Building Safety legislation.
• Ability to prioritise workloads and plan ahead.
• Full valid UK driving licence.

Responsibilities

• Carry out first time fix repairs.
• Perform construction, fault fixing, and maintenance duties.
• Ensure tools and equipment are maintained.
• Respond to complaints and breakdowns.
• Provide accurate information on progress of works.

Skills

Carpentry

Electrical

Plumbing

Plastering

Fencing

Groundworks

Excellent customer service

Communication skills

Education

NVQ Level 2 in a core subject

Plumbing Level 3

Unvented - G3 Certificate

Water Regulations (WRAS)

Job description

Overview

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Position

Multi-Trade Operative - Plumber

Lancaster Way, Ely – covering Ely and the surrounding areas

£34,376 - £36,185 per year

40 hours per week – Monday to Friday – 8:00am to 4:30pm

Role and Responsibilities

We have an opportunity for a Multi-Trade Operative to join our day to day team of 20, based in Ely. Within this role you will be covering all aspects of general building repairs and maintenance, in tenanted properties. The role is mainly lone working with opportunities to work with the wider team as and when required. With a company van and tools included the roles will cover the East region.

• Carrying out first time fix repairs where possible for our customers
• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS) or currently undertaking the qualification.
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines – Carpentry, Joinery, Plumbing, Plastering, Fencing and Groundworks
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Employee benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.