Multi Trade Operative (Permanent)

Gloucester City Homes; Gloucester; On-site; GBP 35,000; Full time

Job summary

A progressive social housing organization in Gloucester seeks a Multi Trade Operative skilled in Plumbing and Carpentry. The role involves repairing and maintaining facilities to high standards, ensuring customer satisfaction through effective communication and problem-solving. Ideal candidates should hold relevant qualifications and have experience in a customer-responsive environment. Competitive salary and benefits, including work van, uniform, and ongoing training.

Benefits

On-call rota standby rate

Company Van provided

Uniform Provided

Qualifications

• Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft.
• Have previous experience in applying multi trade skills.
• Have working knowledge of Health & Safety requirements.

Responsibilities

• Repair, maintain and install multiple trade items to a high standard.
• Complete jobs as first time fix for customer satisfaction.
• Liaise with customers and ensure clear communication on job progress.

Skills

Plumbing

Carpentry

Problem solving

Customer service

Education

City & Guilds / NVQ Level 2 or above

Job description

Multi Trade Operative
Gloucester
£34,185.86 per annum
Permanent, Full Time (40 hours per week)

Benefits include:

• To include on call rota (with a standby rate)
• Company Van provided (for business use only)
• Uniform Provided

Are you an experienced Plumber or Carpenter looking for your next role within Social Housing? Are you a versatile professional who can address a range of property needs efficiently? Are you looking for an employer where you feel included, valued, respected and proud to be part of a progressive and innovative organisation?

Our skilled tradespeople are at the heart of what we do and have the chance to make a real difference every day. With a supportive team, ongoing training, great benefits, and a focus on wellbeing, GCH is the place where your skills can thrive, and your efforts are genuinely appreciated.

Job Description

Here at Gloucester City Homes, we’re seeking Multi-Trade Operatives with a base trade in either Plumbing, Wet Trades or Carpentry to join our Repairs Team. You’ll repair, maintain and install multiple trade items including roof, structure and fabric of buildings internal & external, service supplies, fixtures & fittings and other products associated with plumbing, carpentry and wet trades to a high standard to GCH customers’ homes and commercial premises.

You’ll work in accordance with prescribed work schedules, the Health & Safety at Work Act (1974) and to GCH established standard policy & procedures set for delivery of exceptional customer service. Liaising with both internal and external customers, line manager/supervisor, scheduler and colleagues appropriately and promptly, you’ll ensure those connected or involved in your work are aware of progress and action taken or action required to rectify any identified defect/s, concerns or accounts of resident vulnerability Completing a high percentage of jobs as first time fix to achieve excellent customer satisfaction.

Requirements

• Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft.
• Have previous experience in applying multi trade skills to the installation, repair and maintenance of fixtures, fittings and fitments.
• Have experience of working in a customer responsive environment.
• Have full working knowledge of Health & Safety requirements related to workshop practice and maintenance.
• Be able to prioritise and organise own workload.
• Be a problem solver with a positive ‘can-do’ attitude.
• Be able to interpret manufacturers’ instructions/technical manuals and drawings (desirable).
• Be IT literate, comfortable working with electronic devices, PDA’s, tablets and computers (desirable).

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!