Multi-Trade Operative

Sanctuary Group; Hempstalls; On-site; GBP 34,000 - 37,000; Full time

Job summary

A not-for-profit organization is seeking a Multi-Trade Operative based in Stoke-on-Trent. Responsibilities include performing various repairs in void properties, with a focus on plumbing as a core trade. Candidates must possess NVQ Level 2 qualifications and have recent experience in social housing. The role offers a competitive salary with opportunities for advancement and is supported by an extensive benefits package, including annual leave and a pension scheme.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Employee Networks

Qualifications

• Qualified to or undertaking NVQ Level 2 in a core subject.
• Recent experience in a similar role within the social housing sector.
• Ability to work to deadlines and prioritise tasks.
• Full valid UK driving licence is required.

Responsibilities

• Carry out repairs to void properties including plumbing tasks.
• Maintain suitable van stock levels and restock when needed.
• Provide accurate information on the progress of works.
• Participate in after-hours cover via a rota.

Skills

Plumbing

Carpentry

Electrical

Joinery

Plastering

Health and safety regulations

Education

NVQ Level 2 in a core subject

Plumbing Level 3

Job description

Multi-Trade Operative - Plumber

Stoke-on-Trent – covering ST & CW Post codes

£34,376 - £36,185 per year

40 hours per week

Location: Stoke-on-Trent, Staffordshire, GB, ST3 7JD

Department: Property Services – Operation: Sanctuary Property Services

Closing Date: 21/12/2025 | Requisition: 225933

We are looking for a Multi-Trade Operative to join our Void team based in Stoke. You will be responsible for carrying out repairs to void properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. Ideally with Plumbing as your core trade. The team also carry out external repairs including fencing and groundworks.

The role will include lone and team working, and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with training as and when needed.

The role of Multi-Trade Operative will include:

• Attending void properties to carry out construction, diagnosing problems, fault fixing and maintenance duties required within a Social Housing environment
• Taking ownership and resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a rota

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Recent experience of undertaking a similar role within the social housing sector
• Ability to work to deadlines and prioritise tasks
• Additional skills in some of the following disciplines - joinery and plastering
• Working knowledge of the health and safety regulations and requirements
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

Contact

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion Statement

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.