Multi-trade Operative

Sanctuary Group; England; On-site; GBP 34,000 - 37,000; Full time

Job summary

A not-for-profit housing organization in England seeks a Multi-Trade Operative to join the Day-To-Day team in Swindon. This role requires skills in plumbing or carpentry and involves maintenance of properties, ensuring customer satisfaction, and participating in a call-out rota. An attractive employment package includes 25 annual leave days, a pension scheme, and wellbeing support. A driving license is required for this position.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Employee Networks for inclusion support

Qualifications

• Qualified to NVQ Level 2 in carpentry, electrical, or Plumbing Level 3.
• Original certification must be provided during the interview.
• Full UK driving licence required.

Responsibilities

• Carry out maintenance duties within Social Housing.
• Resolve customer issues and keep them informed.
• Manage van stock levels and restock as needed.
• Provide out of hours cover via call-out rota.

Skills

Excellent customer service

Communication skills

Health and safety awareness

Time management

Education

NVQ Level 2 in core subject (carpentry or electrical)

Unvented - G3 Certificate and Water Regulations (WRAS)

Job description

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Sanctuary provide in-house repairsand maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi‑Trade Operative

Swindon

£34,376 - £36,185 per year

40 hours per week Monday - Friday

We have an opportunity for a Multi-Trade Operative to join our Day-To-Day team based in Swindon. We are looking for someone with Plumbing or Carpentry as their core trade. Covering sites across Bristol, Gloucestershire, Swindon and Reading areas, you will be responsible for carrying out void works in empty properties including but not limited to fixing leaking taps, replacing baths, changing a door handle and hanging new doors. This role will also involve the following skill sets: UPVC/Composite door and window installation, bathroom/kitchen installation as well as plastering and patch repairs. Due to the nature of the role, a company van will be provided as well as power tools for you to complete jobs to a high standard.

The team of 12 also carry out external repairs including fencing and groundworks. You will be required to be on an emergency call out rota which is currently once every 9 weeks.

The role of Multi‑Trade Operative will include:

• Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call out rota

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Excellent customer service and communication skills
• Ability to priorities workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.