Multi-Skilled Technician - Joiner

The Guinness Partnership; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused housing organization is seeking a Multi-Skilled Joiner to join their Responsive Repairs Team in Plymouth. The role requires a qualified Joiner with customer service skills and the ability to complete repairs effectively. Candidates must hold an NVQ Level 2 or 3 in the relevant trade and be capable of demonstrating key behaviours in a customer-centric environment. This is a full-time position with a permanent contract.

Qualifications

• Qualified Joiner with experience in Plastering.
• Experience in customer-focused environments with performance targets.
• Ability to work independently with good organizational skills.

Responsibilities

• Complete repairs at the first visit.
• Follow agreed procedures and record data accurately.
• Demonstrate the Guinness Behaviours.

Skills

Competence in Joinery

Customer service skills

Time management

Problem-solving

Education

NVQ Level 2 or 3 Trade Qualification

Job description

We have a new opportunity for a Multi-Skilled Joiner to join our Responsive Repairs Team covering our homes in Plymouth and the surrounding areas on a full-time (39 hours per week), permanent contract.

About the role

You must be a qualified Joiner and show a level of competence in Plastering. You must live within twenty miles of Plymouth to be able to reach all the locations in a timely manner.

What we are looking for

We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be a fully qualified and experienced Joiner, but you will also have great customer service skills and a willingness to go the extra mile to provide a high-quality service in compliance with relevant procedures and legislation.

Essential Skills/Experience

• Demonstrable competence within the required primary trade.
• Various multi-trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer-focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures, and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems, seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely, having considered any environmental circumstances and possible risks.
• Demonstrate the Guinness Behaviours.

Desirable Skills/Experience

• Experience of working within the social housing sector.

Essential Qualifications

• NVQ Level 2 or 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade.

If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria.