Multi-Skilled Technician - Joiner

The Guinness Partnership; Oldham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A housing services provider is seeking a Multi-Skilled Joiner to join their Repairs and Maintenance team in the Heywood and Rochdale area. The role involves performing responsive repairs and general maintenance while ensuring excellent customer service. Candidates must have NVQ Level 3 qualification in a relevant trade and a full UK driving licence. This full-time position includes on-call duties and offers additional pay for out-of-hours work.

Qualifications

• Demonstrable competence within required primary trade.
• Experience of working in a customer focused environment.
• Proven ability to work methodically and follow agreed procedures.

Responsibilities

• Support the delivery of responsive repairs using joinery skills.
• Carry out general multi-skilled work.
• Cover out-of-hours callout on a rota basis.

Skills

Customer service skills

Joinery skills

Organisational skills

Problem-solving

Time management

Education

NVQ Level 3 Trade Qualification or equivalent

Job description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.

About the role

We are looking to add a Multi-Skilled Joiner to our team covering sites in Heywood, Rochdale and the surrounding areas. You will support the delivery of responsive repairs using your joinery skills, as well as carrying out general multi-skilled work.

This is a full-time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment.

We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Joiner, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.

The successful candidate will live within 10 miles of Heywood or Rochdale to be able to reach our resident locations in a timely manner. You must have a full UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership.

You’ll be able to demonstrate

Essential:

• Demonstrable competence within required primary trade.
• Various multi-trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Demonstrate the Guinness Behaviours.

Desirable:

• Experience of working within the social housing sector.

Qualifications

Essential:

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade.

If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.