Multi Skilled Technician

Waitrose & Partners; Hallen; On-site; GBP 45,000 - 60,000; Full time

Job summary

John Lewis Partnership is seeking a skilled maintenance professional for our Avonmouth Regional Distribution Site. You will own maintenance planning, drive safety, and deliver reliable site infrastructure.

The role requires 24/7 readiness with a min call‑out cadence and two‑shift pattern, Monday–Friday on a rotating basis. Key duties include delivering the maintenance plan, managing budgets, and coordinating with contractors to ensure high standards and compliance.

Qualifications

• Operational experience in a distribution or warehouse maintenance environment.
• Time-served Electrician with relevant industry accreditation, or an equivalent qualification in HVAC systems.
• Knowledge of site safety regulations (H&S legislation, Water Hygiene/Legionella control, LOLER, PUWER, Fire Safety) with audits and records.
• Knowledge of CDM regulations and CAFM systems; proficient in Google Workspace.
• Procurement lifecycle understanding: sourcing parts, supplier management and budget controls.
• Excellent communication and collaboration with internal/external stakeholders.

Responsibilities

• Support the Section Manager in delivering the maintenance plan to high standards.
• Foster high performance, set benchmarks for delivery, safety and service.
• Ensure compliance with legal, safety and assurance requirements and audits.
• Assist in budget control for revenue and procurement activities.
• Oversee Planned Preventative Maintenance and reactive tasks per standards.
• Build strong relationships with stakeholders and contractors.
• Support site projects and energy efficiency initiatives.

Skills

Operational experience

Safety & compliance mindset

Communication & collaboration

Procurement & financial awareness

Education

Time-served Electrician or HVAC qualification

Tools

CAFM systems (Opuz)

Google Workspace

Job description

About The Role

Why Join the John Lewis Partnership? At the John Lewis Partnership, you don’t just join a team—you become a co-owner. As an employee-owned business, our success is built on the belief that when our people thrive, our business thrives. We are currently operational at our Avonmouth Regional Distribution Site and are looking for a skilled maintenance professional ready to take ownership, drive high standards, and play a pivotal role in ensuring our site infrastructure and operational reliability remain second to none. If you are passionate about technical excellence, championing safety, and shaping the future of a business where your voice truly matters, help us keep our Partnership at its best.

• Contract type - This is a permanent position
• Location - Avonmouth Regional Distribution Site
• Hours/Shift Pattern - 6:00am – 2:00pm / 2:00pm – 10:00pm two week rota, Monday-Friday
• There will be a regular call out rota normally a minimum of every other week required due to the site being operational 24/7/365 with a requirement to be available on the phone and able to get to site within an hour to manage the critical situation.

Key Responsibilities

• Strategic Delivery: Support the Section Manager in executing the maintenance business plan, ensuring site-wide assets are maintained to the highest standards through meticulous planning and delivery.
• Operational Excellence: Foster a culture of high performance, setting clear benchmarks for delivery, ownership, Health & Safety, and customer service across all areas of responsibility.
• Compliance & Risk Management: Guarantee strict adherence to legal, safety, and assurance requirements. Conduct regular compliance audits of both internal team and third-party contractor works to proactively mitigate operational risk.
• Budget & Resource Stewardship: Assist in budgetary control for revenue and service procurement, actively evaluating the cost‑benefit of in‑house versus contractor delivery with strict financial restraint.
• Technical Asset Management: Oversee the timely delivery of all Planned Preventative Maintenance (PPM) and reactive tasks in line with SFG20 standards, ensuring accurate documentation of all remedial actions.
• Stakeholder & Contractor Engagement: Build and maintain strong working relationships with key stakeholders, specialist contractors, and on‑site third parties.
• Project & Sustainability Support: Maintain full awareness of site‑wide maintenance projects to ensure safe delivery while actively supporting the Partnership’s carbon reduction and energy efficiency initiatives.

Essential Skills/experience You’ll Need

• Operational Experience: Demonstrated experience in a distribution or warehouse maintenance environment.
• Technical Qualifications: Time‑served Electrician with relevant industry accreditation, or an equivalent professional qualification in HVAC systems.
• Safety & Compliance Mindset: Comprehensive knowledge of site safety regulations (H&S legislation, Water Hygiene/Legionella control, LOLER, PUWER, Fire Safety) with a proven ability to manage audits and statutory records.
• Technical & Digital Expertise: Knowledge of CDM regulations and maintenance CAFM systems for tracking work orders, alongside advanced proficiency in Google Workspace (Docs, Sheets, Slides).
• Procurement & Financial Awareness: Proven understanding of the procurement lifecycle, including sourcing parts, managing supplier relationships, and adhering to budgetary controls.
• Communication & Collaboration: Excellent communication skills with the ability to build effective networks both internally and with external service providers.

Desirable Skills/experience You May Have

• Digital Systems: Hands‑on experience using CAFM systems (specifically Opuz) to manage PPM and reactive work orders.
• Safety Certifications: IOSH or NEBOSH qualification.
• Specialist Qualifications: SEMA qualified, IPAF qualified, or a current CSCS card holder.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.