Multi Skilled Technician

Mitie; Ellesmere Port; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking motivated Multi Skilled Technicians to perform maintenance tasks in Ellesmere Port. The role involves general maintenance, documentation of work orders, and providing excellent customer service to building occupants. Ideal candidates will have experience in building maintenance and a proactive approach. A UK driver's license is required.

Benefits

Flexible lifestyle benefits platform

High street discounts

Cycle-to-work scheme

Enhanced pension contributions

Free shares in the company

Qualifications

• Experience of building maintenance or janitorial duties.
• Must hold a full UK driver's license.
• Ability to write and follow risk and method statements.

Responsibilities

• Carry out routine and emergency maintenance tasks.
• Maintain documentation of work orders.
• Provide excellent customer service and communicate with building occupants.

Skills

Experience in building maintenance

Understanding of health and safety requirements

Good communication skills

Customer service orientation

Proactive approach

Ability to record work accurately

Flexible approach to work

Job description

Better places, thriving communities.

Job Overview

We are looking for motivated and enthusiastic tradespeople to join our growing engineering family.

Our Multi Skilled Technicians provide a mobile delivery of facilities support services across our client sites. The role will be responsible for carrying out a range of general / fabric maintenance and business support tasks. They will report to one of the Regional Operations Supervisors and assist mobile engineers as required in the delivery of reactive, planned and ad hoc maintenance tasks.

Suitable training and up-skilling - May be given, as and when required, to achieve competency and the ability to perform the following (as detailed in responsibilities).

Main Duties

• Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, flushing of little used outlets / water temperature recording, emergency lighting tests, etc.).
• Monthly utilities meter readings.
• First line response to reactive repairs.
• Re-lamping of defective luminaries.
• Minor building fabric repairs.
• Minor decorating tasks.
• Minor plumbing repairs.
• General office cleaning as scheduled for remote sites (by exception).
• Cleaning of toilet facilities and replenishment of consumables for remote sites (by exception).
• Other general cleaning or janitorial duties as requested (by exception).
• Supporting external landscaping and cleaning as required (by exception).
• Ad hoc porterage duties (Moves & changes, furniture management & moves, etc.).
• Maintain accurate documentation of all assigned work orders.
• Comply fully with Health, Safety & Environmental policies.
• Completion of documentation as required, including RAMS and adhere to all associated permits.
• Participation in standby rota for emergency calls, outside normal working hours.
• Flexibility in work hours to provide cover if required for holidays and sickness absence.
• To assist all trades within the team and through the correct training be able to complete tasks away from your core skills.
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
• Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.

Health & Safety

• Follow Group and company policies and procedures, at all times.
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
• Take personal responsibility for Health & Safety matters.

What We Are Looking For

• Experience of building maintenance, handyperson or janitorial duties.
• Good understanding of health and safety requirements within a building environment.
• Have a proactive approach to maintenance and building management.
• Confident, driven and pro-active.
• Able to do the job right and do it right first time, within a pre-determined timescale.
• Willingness to undertake further training.
• Ability to provide a schedule of works for identified additional/remedial works.
• Writing and following risk and method statements as required on a daily basis.
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
• Good knowledge of building Statutory Compliance.
• Must hold a full UK driver's license.
• Ability to record work accurately on work sheets and computer based systems.
• Good communication skills and the ability to work within a team.
• Experience of working within a customer focused environment.
• Wanting to achieve success, for his or her self, the business and the customer.
• Flexible approach to work and working hours (subject to the EU Working Time Directive).
• Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued.
• Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments.
• HSE management in accordance with our Quality Management System and all legal and statutory requirements.
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.

Benefits

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

About Mitie

Since 1987, Mitie's 76,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.