Multi Skilled Operative | Lyneham

Serco Group; Plymouth; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Work van and fuel card

Pension scheme (up to 6%)

25 Days annual leave + bank holidays

Volunteer leave

Professional subscription

Job summary

VIVO Defence Services, a joint venture between Serco and EQUANS, is hiring a Multi Skilled Operative to carry out repairs, maintenance and installations across MOD domestic accommodation. You will work on plumbing, building trades, grounds work and more, delivering planned and reactive maintenance with a Right First Time mindset.

You must hold a full UK driving licence and have proven multi-trade experience in domestic housing.

Qualifications

• Full UK driving licence.
• Proven multi-trade experience in domestic housing, with plumbing as core trade.
• Strong safety and customer service focus.

Responsibilities

• Carry out repairs and maintenance across plumbing, building trades, and related works.
• Deliver planned and reactive maintenance with a Right First Time approach.
• Work independently to identify best repair solutions while maintaining safety.
• Log work and materials using electronic and paper-based systems and support colleagues.

Skills

Multitrade experience

Plumbing core trade

On-call readiness

Customer service

Car driving licence

Job description

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VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract:Full Time, Permanent
Location:MoD Lyneham to Warminster, with travel in-between
Working Hours:40 hours per week, Monday to Friday with on call 1 in 8 (On call includes Saturday work, 8:00AM-12:30PM)
Salary:£34,000.00 per year

As a Multi Skilled Operative, you will be the frontline problem-solver, trusted to take on a variety of repairs, maintenance, and installation work across MOD domestic accommodation. Every day is different, and you will have the freedom and responsibility to get the job done right.

About the Role:

Your work will include carrying out repairs and maintenance across plumbing, minor building works, grounds work, drainage, plastering, tiling, decorating, and other general trades. You will deliver both planned and reactive maintenance with a focus on achieving a “Right First Time” outcome. You will work independently to identify the best repair solutions while maintaining high safety standards.

You will be expected to support colleagues with your technical expertise, and use electronic and paper-based systems to log work and materials accurately. Building trust with families, clients, and suppliers is central to this role, as is providing excellent customer service. Flexibility will be important, including taking part in a standby rota for out-of-hours cover when required.

What you’ll need:

We are seeking adaptable, hands-on professionals who take pride in their workmanship and are ready to deliver exceptional service. You will have a full UK driving licence, and proven experience in multi-trade work in domestic housing, preferably with plumbing as your core trade.

The ability to work independently, solve problems, and maintain a customer-first mindset is essential. You will need to be flexible, reliable, and ready to adapt to different types of work and changing schedules. Strong communication skills and a professional approach are also key to success in this role.

This is not just a job — it is an opportunity to grow, develop, and be part of something bigger. At VIVO, we live by our values of Flexibility, Communication, Pride, Trust, Innovation, and Care.

What we offer;

• Work van and fuel card
• Up to 6% contributory pension scheme
• 25 Days annual leave plus bank holidays
• Volunteer leave
• One paid professional subscription
• Life Assurance Policy
• Employee discount and reward schemes

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS.By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.