Multi-skilled Maintenance Operative (2 positions)

University of Worcester; Worcester; On-site; GBP 10,000 - 40,000; Full time

Job summary

An educational institution in the UK is looking for a maintenance operative responsible for maintaining various facilities. The ideal candidate will provide exceptional customer service and handle both reactive and planned maintenance across multiple campuses. Applicants should have strong problem-solving skills and be able to work under pressure. A supportive and inclusive work environment is offered along with various benefits.

Benefits

Access to Staff Retail Benefits Scheme

Wellbeing advice and support

In-house training and development support

Generous annual leave allowance

Qualifications

• Experience in maintenance services for facilities.
• Ability to work under pressure and solve problems.
• Strong communication skills.

Responsibilities

• Responsible for reactive and planned maintenance.
• Update Facilities Management software with job statuses.
• Work across various campus buildings, including listed properties.

Skills

Problem-solving

Customer service

Teamwork

Job description

Working alongside a team of tradespeople and maintenance operatives, you will be responsible for elements of the reactive and planned maintenance service for all users of the University’s facilities.

You will deliver the very best customer service from a temporary repair to a project, placing the customers’ needs at the forefront of every job undertaken. You will be required to use the University’s Facilities Management software to update it with the current status of all jobs issued and take an active part in team meetings to ensure that best practice and estate issues are shared and discussed openly.

The University Estate operates over a number of different campuses. The Estate offers a varied and challenging workload, and the ability to solve problems and work under pressure at times is essential, as you will be working across a varied portfolio of buildings, including some that are listed. You will be required to work in both academic and residential areas. Working hours are 37 hours per week with a requirement to work 14 weekend days, which will be subject to rota (paid at an overtime rate). The summer period is normally an extremely busy period, and total annual leave should not exceed 10 days during this period. You will be issued a uniform and will be provided with the tools necessary to allow you to carry out your work.

Up to 34 days’ leave per year (inclusive of bank holidays and University closure days), rising to 39 total days after 5 years’ continuous service.

Benefits

• Access to a range of benefits, including our Staff Retail Benefits Scheme
• Wellbeing advice and support through our Employee Assistance Programme
• In-house training and development support
• A friendly, inclusive, and supportive culture and work environment

Please note that if not already an employee of the University of Worcester, the appointed candidate will be employed through our subsidiary company Uniworc Limited, a wholly owned subsidiary of the University of Worcester. Appointees of Uniworc Limited will automatically be enrolled into the Aviva FlexHE defined contribution pension scheme (subject to earnings and other eligibility criteria).

We value diversity and wish to promote equality at all levels.