Multi-Skilled Joiner

Guinness Partnership; Bathampton; On-site; GBP 37,000; Full time

Job summary

A leading housing provider is seeking a Joiner for its South West team to deliver essential repairs. This role requires excellent customer service and joinery skills, covering Bath and surrounding areas. Candidates should have a full UK driving license and an NVQ Level 3 in joinery. Benefits include a competitive salary, company vehicle, and various health and holiday perks.

Benefits

Competitive salary of £36,838

27 days holiday plus bank holidays

Company vehicle and fuel card

Out-of-hours callout payment

Healthcare cashback plan

Pension contributions up to 9%

Employee Assistance Programme

Qualifications

• Experience in a customer-focused environment, preferably in social housing.
• Proven ability to follow procedures and accurately record information.
• Physical capability to perform tasks relating to damp and mould treatment.

Responsibilities

• Support the delivery of responsive repairs with joinery and multi-trade work.
• Ensure homes are safe, warm, and functional for residents.
• Ensure timely access to customer locations.

Skills

Competence in joinery

Customer service skills

Multi-trade skills

Time-management skills

Education

NVQ Level 3 (City & Guilds) Trade Qualification

Job description

ABOUT US

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid‑response housing repairs, maintenance, and improvement services to ensure our residents’ homes are safe and maintained to a high standard.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

JOB DESCRIPTION

Our Repairs and Maintenance team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and that everything works; places where our residents are proud to live.

About the role

We are looking for a Joiner to join our South West team to support the delivery of responsive repairs, which will include joinery & carpentry and general multi‑skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Bath, and the surrounding areas. This is a full‑time, permanent vacancy, working 39 hours per week. There is a requirement to cover out‑of‑hours callouts on a rota basis, which offers an additional payment.

We are a customer‑focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced joiner, but you will also have great customer service skills and a willingness to go the extra mile to get the job done.

The successful candidate will be based near Bath or Bristol to ensure timely access to our customer locations. You must have a full UK driving licence, and a basic DBS check is required, which will be paid for by The Guinness Partnership.

Key essential requirements of the role

• Demonstrate competence within the primary trade and various multi‑trade skills, including basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
• Experience working in a customer‑focused environment and ideally within the social housing sector, delivering a great service.
• Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
• Ability to work with minimal supervision, demonstrating organisational and time‑management skills.
• Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
• Ability to operate safely, considering any environmental circumstances and possible risks.

Essential Qualifications

• NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.

Benefits

• Competitive salary of £36,838.
• Hours of work: Monday to Friday, 8:00 am – 4:30 pm Monday‑Thursday, 8:00 am – 3:30 pm Friday.
• 27 days holiday + bank holidays + option to buy extra holidays, with allowance increases with length of service.
• Company vehicle and fuel card for business use.
• Competitive out‑of‑hours callout payment.
• Healthcare cashback plan.
• Pension contributions – up to 9% matching contributions.
• 3 × life assurance.
• Employee Assistance Programme (face‑to‑face counselling, stress helpline, tax, fitness and childcare advice).
• Access to a range of special offers and deals through the benefits portal.
• Annual performance pay bonus subject to eligibility.
• Free eye‑test vouchers every 2 years with £55 contribution to glasses if required for VDU work.
• Professional subscription annual payment.
• Travel season ticket loan.
• Car lease scheme.