Multi Skilled Engineer

Invictus Group; Greater London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A prominent engineering services provider is looking for a Multiskilled Engineer with an Electrical or Mechanical bias to join their team in London. The role involves delivering high-quality maintenance services within a shopping centre, emphasizing both reactive and planned maintenance tasks. The ideal candidate will possess a recognised technical qualification and experience in a similar commercial environment, alongside strong customer service skills and proficiency in CAFM systems. This full-time position will offer a salary between £45,000 and £50,000.

Qualifications

• Recognised technical qualification in Electrical or Mechanical discipline.
• Proven experience in a reactive commercial maintenance environment.
• Strong working knowledge of CAFM systems is essential.

Responsibilities

• Carry out reactive maintenance and PPM across building services.
• Monitor and assess condition of plant and equipment.
• Maintain clear communication with stakeholders.

Skills

Reactive commercial maintenance experience

Electrical or Mechanical bias

Strong customer service skills

Multi-skilled capability in M&E

Proficiency with CAFM systems

Education

Technical qualification in Electrical or Mechanical discipline (City & Guilds/NVQ Level 3 or equivalent)

Tools

Basic IT literacy

Job description

Multiskilled Engineer (Electrical or Mechanical Bias)

Salary: £45,000 - £50,000

Working Pattern: Monday - Friday

Location: Shopping Centre

Additional: Call‑out rota (1 in 3) and weekend working (1 in 3 weekends) to be introduced next year, with days off in lieu during the week.

Purpose of the Job

To deliver high‑quality reactive and planned maintenance services within a busy shopping centre environment. The role is suitable for an Electrical or Mechanical biased Multiskilled Engineer who can work effectively on a highly reactive site, ensuring building services, plant, and fabric are maintained to a high standard while meeting client SLAs.

Key Responsibilities

• Carry out reactive maintenance, planned preventative maintenance (PPM), and minor project works across building services.
• Act as a technically competent Electrical or Mechanical biased engineer, while supporting other disciplines where required.
• Operate efficiently in a fast‑paced, reactive retail environment.
• Accurately log, update, and close work orders using the site CAFM system, ensuring SLA compliance.
• Undertake minor installation works, fault finding, repairs, and building fabric maintenance.
• Monitor and assess condition of plant and equipment, recommending remedial actions.
• Escort, supervise, and manage specialist contractors, ensuring work quality and safety compliance.
• Issue and manage permits to work where required.
• Escalate faults, risks, and incidents to site management in line with agreed procedures.
• Complete incident reports, handover documentation, and technical reports.
• Ensure compliance with all statutory regulations, health & safety requirements, and client procedures.
• Assist with sourcing materials, managing spares, and supporting quotations for additional works.
• Participate in the call‑out rota and weekend working when implemented.
• Maintain clear communication with centre management, retailers, contractors, and the engineering team.

Personal Experience / Qualifications / Skills

• Recognised technical qualification in Electrical or Mechanical discipline (City & Guilds / NVQ Level 3 or equivalent).
• Electrical bias candidates: 18th Edition desirable.
• Mechanical bias candidates: strong HVAC / plant knowledge desirable.
• Proven experience in a reactive commercial maintenance environment, ideally retail or shopping centres.
• Strong working knowledge of CAFM systems (essential).
• Multiskilled capability across M&E and basic building fabric.
• Good understanding of permit‑to‑work systems and health & safety regulations.
• Ability to work independently and as part of a team.
• Strong customer service and communication skills.
• Flexible, proactive approach with willingness to learn and support out‑of‑hours cover.
• Basic IT literacy and confidence using maintenance systems and reporting tools.

Accountabilities

• Accountable to the Contract Manager and Site Supervisor.
• No direct line management responsibility.
• No direct budgetary responsibility.
• Responsible for maintaining appropriate stocks of spares and consumables, ensuring secure storage and controlled issue.