Responsibilities
- Protecting the client's property, people, and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures.
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
- Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room, Shift Manager, Operations Manager or Emergency Services as appropriate for serious incidents.
- Completing reports by recording observations, information, occurrences, and surveillance activities.
- Maintaining the organisation's stability and reputation by complying with legal requirements.
- Contributing to team effort by accomplishing related results as needed.
- Acting as a first line support to customers and visitors to the site, providing a professional and friendly service.
- Understanding the needs of our customer, responding accordingly to customer queries and requests, and taking appropriate action.
- Maintaining professional conduct at all times.
Qualifications & Requirements
- Valid SIA Licence as a minimum.
- You will need to be flexible and ready to cover different sites as required, demonstrating the initiative to adapt to each site's individual needs.
- A valid UK Driving Licence and access to a vehicle is essential.
- Full 5‑year employment checkable history.
- Valid frontline SIA licence DS or SG.
- Valid UK Driving Licence with access to a vehicle.
- Customer Service experience and confidence to handle conflict in a correct manner.
- Flexible to meet the job requirements.
- Excellent communication skills both written and verbal.
- Smart appearance and well‑groomed.
- Reliable and punctual.
- High level of enthusiasm and passion.
- Ability to work in a fast‑moving environment.
Benefits
- Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
- Access to SIA and First Aid training at discounted rates, with financial support available.
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment).
- Stream – access to pay as you earn it.
- Cycle to Work Scheme available.
- Full uniform provided.
- Free Employee Assistance Programme 24/7 including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition awards.