Multi-Site New Homes Customer Care Specialist

Deverell Smith Recruitment Ltd; City Of London; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading recruitment company in London is seeking a New Homes Customer Care Coordinator to support residents in their new homes. This role involves answering enquiries, managing snagging issues, and maintaining customer relations. The ideal candidate has experience in property customer service, strong communication skills, and is detail-oriented. This is an excellent opportunity for career growth in a supportive environment.

Benefits

Career growth opportunities

Hands-on experience

Supportive work culture

Qualifications

• Experience in residential property customer service or estate agency.
• Strong communication skills and confidence with clients.
• Proactive and detail-oriented with the ability to manage multiple tasks.

Responsibilities

• First point of contact for residents, answering enquiries and managing issues.
• Work closely with customer service managers and site teams.
• Maintain accurate records in the CRM system.

Skills

Residential property customer service

Strong communication skills

Organizational skills

Proactivity

Detail-focused

Job description

A leading recruitment company in London is seeking a New Homes Customer Care Coordinator to support residents in their new homes. This role involves answering enquiries, managing snagging issues, and maintaining customer relations. The ideal candidate has experience in property customer service, strong communication skills, and is detail-oriented. This is an excellent opportunity for career growth in a supportive environment.