Multi-Site Manager

Molton Brown; Bristol; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading cosmetics brand is seeking a Multi-Site Manager in Bristol to oversee 9 store locations across the UK. This full-time role requires a passionate leader with a minimum of 3 years of retail management experience, proven customer service skills, and the ability to drive performance in diverse teams. The position offers a competitive salary between £40,000 - £46,000, a commission structure, generous employee benefits, and a supportive work culture.

Benefits

Annual salary between £40,000 - £46,000

Lucrative bonus structure

50% staff discount

4.7 weeks holiday plus bank holidays

Free product allocation quarterly

Access to retailer discounts

Healthcare Plan

Company Pension Scheme

Learning and development opportunities

Qualifications

• Minimum of 3 years experience in retail management.
• Experience managing multiple locations and staff.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage Bristol and 8 other stores across the UK.
• Inspire and guide teams to achieve sales targets.
• Ensure compliance with health and safety guidelines.

Skills

Retail management

Customer service

Performance management

Team leadership

Communication

Job description

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

The Opportunity

Are you looking to take the next step in your career? We have an exciting opportunity available for an experienced leader to join Molton Brown as a Multi-Site Manager on a full time, permanent basis. This role will manage our Bristol, Cribbsstore as their home store, as well as oversee the management of 8 other stores / concessions within the UK. You will need to have your own car / ability to drive in this role as the locations within the portfolio may vary in accessibility to public transport. If you have a proven track record in retail management, a passion for customer service and experience in driving performance across various locations, we would love to hear from you!

What you will do

Your primary work location will be the Cambridge store, where you'll spend the majority of your work week, complemented by the occasional visits to other stores in your area. Employing a commercially focused strategy, you will inspire and guide your teams toward achieving sales targets and KPIs, seizing every business opportunity that arises. Infusing a customer-centric ethos, you'll coach and develop your teams to possess extensive product knowledge, enabling them to deliver a sensorial and immersive experience to in-store customers. Managing compliance within your market area will be a key responsibility, ensuring strict adherence to health and safety guidelines, along with company policies and procedures.

What we are looking for

The ideal candidate will be an inspirational leader, with a minimum of 3 years experience in retail management, as well as experience managing wholesale locations. They will be passionate about coaching, motivating and developing their teams. This role will require excellent communication skills, as well as the ability to build working relationships with key stakeholders across the business. You will have a strong background in people management, with proven experience in collaborating with HR to lead processes including performance management, employee relations and the recruitment and retention of staff. You will need to have strong organisational skills, with the ability to multi-task and manage a varied workload, as well as the flexibility to work across weekends or in various stores within your area.

What we can offer you

• An annual salary of between £40,000 - £46,000
• A lucrative bonus structure!
• A 50% staff discount to use on all of your favourite Molton Brown products
• 4.7 weeks holiday and a day off for your birthday (plus bank holidays)
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts / cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Learning and development opportunities within our business and across our brands

#LI-KW1

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work :

Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer :

A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process :

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more :

If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit