Multi-Site Leasing Agent

J.C. Hart; Congleton; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid PTO

Bonuses

Paid parental leave

Training & certifications

Wellness program

Career development opportunities

Job summary

J.C. Hart in Westfield, Indiana is seeking an experienced Leasing Agent to join our Union Street Flats and Ashley Place communities. You will manage leads, tour apartments, and finalize move-ins while upholding Fair Housing guidelines.

This role involves coordinating with onsite teams, conducting tours (in person, virtual, or self-guided), collecting fees, screening applicants, and guiding residents through the move-in process to create a first-class leasing experience.

Responsibilities

• Manages leads for a territory of communities to help customers find an apartment home.
• Conducts tours (in person, virtual, or self-guided) and provides quotes for available units.
• Collects application fees, proofs of income, and security deposits; initiates screening and final decision.
• Coordinates with onsite teams to ensure smooth move-in experiences and resident relations.

Job description

Union Street Flats
Westfield, IN 46074, USA

J.C. Hart Company is a family owned, highly respected multi-family real estate development, construction and property management organization. We are very proud of our one of a kind designs and the value we add to so many communities. Our Associates are our greatest asset and we take a lot of pride in being a Best Places to Work. Our Associates acknowledge us for providing a growth oriented, family friendly culture steeped in Core Values and Purpose that provides a rich and rewarding career. Our hiring, training and Associate Development are centered on our Core Values and Purpose. Our Core Values of Passion, Integrity, Development, Innovation and Teamwork guide us each and every day as we do business. At J.C. Hart, we strive to be a Partner and Employer of First Choice.

We are looking for an experienced and motivated Leasing Agent to join our team in Westfield at our Union Street Flats and Ashley Place Apartments communities!

• Paid weekly, every Friday
• Health, Dental, Vision, Life, and Disability insurance
• Generous Paid Time Off (PTO) plan *with opportunities to earn additional PTO
• 401(k) plan with an impressive company match
• Above industry average bonuses including: impact, commission, top leaser of the week, top leaser of the month, holiday, anniversary, and wellness
• Paid parental leave
• Employee Assistance Program (EAP)
• Paid training and certifications
• Career development opportunities and support
• Wellness program that includes free biometric screenings, quarterly challenges, and a health insurance premium reduction program
• 5 company sponsored social events per year

ESSENTIAL FUNCTIONS

Leasing

• Manages leads/Prospects for a territory of Communities to assist customers in finding an apartment home that fits their needs
• Establishes an up-front contract with Prospects, builds rapport, and provides personalized service for the leasing and touring process while following Fair Housing guidelines
• Builds knowledge and expertise in knowing all floor plan types, features, and amenities for territory of Communities, other J.C. Hart Communities, and competitors
• Completes the touring process from start to finish for in person, virtual, and/or self-guided tours
• Understands lease terms, pricing systems, specials, availability, and how to provide accurate and timely quotes for all Prospective Residents including application links tied to selected apartments
• Nurtures leads through software systems or preferred communication channels ensuring Prospect understands the application process and questions about the move-in and residency of a Community are answered. Provides consistent follow-up to the Prospective Residents to determine a final decision to apply
• Participates in a weekly sales meeting to review leasing from prior week, discuss availability, and develop strategies to fill vacancies

Administrative

• Collects application fees, proof of income and security deposit(s)
• Initiates screening within Property Management software and makes the final screening decision
• Confirm lease details, rentable items, pet fees, and other fees or requirements as needed for preparation of the lease agreement
• Creates the Welcome Home Letter for the future Residents and makes the official introduction to the onsite team

Resident Experience Management

• Coordinates and communicates with site teams, fellow Leasing Agents, and other J.C. Hart team members leasing opportunities, referrals, or support needed to help create leasing and move-in experience that set J.C. Hart apart from our competition
• Consistently walks/inspects the Community to make sure that all common areas (interior and exterior) are satisfactory and reports to the onsite team any items that need to be addressed
• Plan with Resident Experience Teams show units, models, self-guided tour units, or other tour related set-up for Prospect experiences
• Assists in Community outreach and local networking to promote J.C. Hart Communities

Check out our Glassdoor page to see Associate testimonials!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.