Multi-Site Hotel Services Leader – Hospital Operations

HCA Healthcare UK; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking a Deputy Hotel Services Manager to oversee multiple teams in Front of House, Catering, Housekeeping, and Portering services. The role focuses on ensuring first-class patient experiences and managing service standards. Ideal candidates will possess strong management skills and a dedication to high customer care. Competitive salary and benefits offered, including private healthcare and career development opportunities.

Benefits

264 hours holiday per year

Private Healthcare Insurance

Flexible health benefits

Access to wellbeing support tools

Qualifications

• Experience in a high-end customer service role.
• Ability to manage multiple teams effectively.
• Experience in facilitating professional and personal development.

Responsibilities

• Deputise for the Hotel Services Manager.
• Manage Hotel Services budgets and corporate contracts.
• Support with audits and inspections.
• Manage patient satisfaction results.

Skills

Management and leadership skills

Health and Safety procedures

Good verbal and non-verbal communication skills

Good time management

Excellent organisational skills

Job description

A leading healthcare provider in Manchester is seeking a Deputy Hotel Services Manager to oversee multiple teams in Front of House, Catering, Housekeeping, and Portering services. The role focuses on ensuring first-class patient experiences and managing service standards. Ideal candidates will possess strong management skills and a dedication to high customer care. Competitive salary and benefits offered, including private healthcare and career development opportunities.