Multi-Site Café Operations Lead

COREcruitment; City Of London; On-site; GBP 60,000; Full time

Job summary

A leading catering recruitment firm is seeking a Multi-site Catering Lead in London. This role is crucial for maintaining high service standards across multiple venues. You will lead and develop hospitality supervisors, manage vendor relations, and ensure compliance with quality expectations. The ideal candidate has strong leadership and communication skills, along with experience in multi-site operations. This role offers a competitive salary of £60k plus package.

Qualifications

• Experience managing multi-site café or hospitality operations.
• Knowledge of health & safety practices.
• Financial analysis capability.

Responsibilities

• Lead, coach, and support hospitality supervisors and direct reports.
• Serve as the main contact for third-party operators and partners.
• Conduct regular site visits to ensure consistent service standards.

Skills

Communication skills

Relationship building

Customer service

Team leadership

Conflict resolution

Organisational skills

Tools

Microsoft Office

CRM systems

EPOS systems

Job description

A leading catering recruitment firm is seeking a Multi-site Catering Lead in London. This role is crucial for maintaining high service standards across multiple venues. You will lead and develop hospitality supervisors, manage vendor relations, and ensure compliance with quality expectations. The ideal candidate has strong leadership and communication skills, along with experience in multi-site operations. This role offers a competitive salary of £60k plus package.