MSP Lead

Hudson Talent Solutions; City of Edinburgh; On-site; GBP 50,000 - 70,000; Full time

Job summary

A talent management firm based in the United Kingdom is seeking an experienced professional to oversee the MSP program across the EMEA region. This role requires strong relationship management and operational excellence skills, with 5-10 years of relevant experience. The ideal candidate will have fluency in English and may possess knowledge of additional languages. Successful candidates will play a critical role in ensuring client satisfaction and program growth.

Qualifications

• 5-10 years of experience in MSP, RPO, or workforce management.
• Strong communication and relationship management skills.

Responsibilities

• Oversee and manage the MSP program across the EMEA region.
• Act as the primary liaison between clients, vendors, and internal teams.
• Own P&L responsibilities for the MSP program.

Skills

Fluent English

Knowledge of additional languages

Job description

Job Description

At Hudson Talent Solutions, we embrace curiosity, think differently, and shape the future of talent.

What you’ll do :

• Oversee and manage the MSP program across the EMEA region, ensuring operational excellence and client satisfaction.
• Act as the primary liaison between clients, vendors, and internal delivery teams, fostering strong relationships and effective communication.
• Own P&L responsibilities, ensuring the financial health and growth of the program.
• Support business development initiatives, including participating in RFPs and crafting tailored workforce solutions.
• Drive continuous improvement and operational efficiency through process optimization and strategic initiatives.
• Expand MSP offerings to new clients and markets, identifying opportunities for growth.
• Manage vendor relationships, SLAs, compliance, and utilize VMS platforms to optimize service delivery.
• Monitor program metrics, generate reports, and provide data-driven insights to stakeholders.
• Ensure compliance with regional employment laws and client policies while maintaining high service standards.

You’ll bring :

• Fluent English (mandatory); additional languages like French, German, Spanish, Portuguese, or Arabic are highly desirable.
• 5‑10 years of experience in MSP, RPO, or workf...