MSC Studios - Entertainment Operations Director

MSC Cruises; City of Edinburgh; On-site; GBP 90,000 - 135,000; Full time

Job summary

MSC Cruises in Edinburgh seeks an Entertainment Operations Director to lead MSC Creative Studios, overseeing facility operations, team leadership, and alignment with the broader Entertainment Department.

You will drive high standards of delivery while fostering a safe, inclusive, and collaborative environment, ensuring alignment with MSC’s standards.

Qualifications

• Experience at Director/Senior Manager level within a creative, performance or educational facility.
• Demonstrated experience managing complex operations and large teams.
• Experience within entertainment, cruise, maritime, hospitality or large scale venue operations.
• Strong leadership and organisational skills with the ability to manage multiple priorities.
• Excellent stakeholder management and communication skills across international teams.
• Financial acumen with experience in budget management and cost control.

Responsibilities

• Leads, develops and manages a growing multidisciplinary team within a creative studio environment.
• Acts as a key point of contact with MSC’s global structure, ensuring strong communication and alignment.
• Oversees daily planning, scheduling and venue management across a multi studio rehearsal facility.
• Manages and controls operational budgets, ensuring efficiency and value delivery.
• Oversees supplier relationships, contracts and service standards.
• Ensures all operations meet health, safety, and compliance standards.
• Supports the delivery of high-quality rehearsal, training, and production activity.
• Sources and secures short, mid- and long-term accommodation and logistics solutions for groups and support teams.
• Operates a venue that is not a 9-5 operation, supporting creative output through practical operational management.

Education

Bachelor's degree or equivalent qualification/experience

Job description

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

As Entertainment Operations Director you will lead the day-to-day management of MSC Creative Studios in Edinburgh, overseeing facility operations, team leadership, and alignment with wider Entertainment Department activities. You will drive high standards of delivery while fostering a safe, inclusive, and collaborative creative environment, ensuring full alignment with MSC’s operational and cultural standards.

Your Impact

• Leads, develops and manages a growing multidisciplinary team within a creative studio environment
• Acts as a key point of contact with MSC’s global structure, ensuring strong communication and alignment
• Oversees daily planning, scheduling and venue management across a multi studio rehearsal facility
• Manages and controls operational budgets, ensuring efficiency and value delivery
• Oversees supplier relationships, contracts and service standards
• Ensures all operations meet health, safety, and compliance standards
• Supports the delivery of high-quality rehearsal, training, and production activity
• Sources and secures short, mid- and long-term accommodation and logistics solutions for groups and support teams
• Operates a venue that is not a 9-5 operation, supporting creative output through practical operational management

Your Journey so far

• Experience at Director/Senior Manager level within a creative, performance or educational facility
• Demonstrated experience managing complex operations and large teams
• Experience within entertainment, cruise, maritime, hospitality or large scale venue operations
• Strong leadership and organisational skills with the ability to manage multiple priorities
• Excellent stakeholder management and communication skills across international teams
• Financial acumen with experience in budget management and cost control

Your Essentials

• Bachelors degree or equivalent qualification/experience
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint
• Fluent English required, additional languages are an advantage
• Willingness and ability to travel internationally on occasion
• Existing right to live and work in the UK and willingness to relocate to Edinburgh area if required

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.