Motoring & Cycling Customer Advisor – Fitting & Service

Halfords; Colchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading retailer of motoring and cycling products is seeking a Customer Services Advisor in Colchester. Responsibilities include assisting customers with vehicle fitting services and ensuring top-notch customer service. The ideal candidate will have retail experience and a proactive approach to understanding customer needs. This role offers various benefits, including discounts and training opportunities for career advancement. Join our team to help keep the nation safely on the move.

Benefits

25% off products

Discounts on garage bills

Life Assurance

Employee assistance programme

Health Cash Plan

Qualifications

• Experience delivering excellent customer service, preferably in retail.
• Ability to work on a rotating schedule, including weekends.

Responsibilities

• Assist customers with fitting services for vehicles and bikes.
• Deliver exceptional service to enhance customer satisfaction.

Skills

Customer service experience

Problem-solving skills

Proactive customer support

Job description

A leading retailer of motoring and cycling products is seeking a Customer Services Advisor in Colchester. Responsibilities include assisting customers with vehicle fitting services and ensuring top-notch customer service. The ideal candidate will have retail experience and a proactive approach to understanding customer needs. This role offers various benefits, including discounts and training opportunities for career advancement. Join our team to help keep the nation safely on the move.