Motor Insurance Broker

Benefact Group; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A financial services organization in Greater London is seeking an Insurance Broker to join their Selsdon office. The candidate will manage a portfolio of motor insurance clients, ensuring high levels of service and retention. Experience in motor insurance and strong interpersonal skills are crucial. This role offers a competitive salary, annual leave, and professional development opportunities.

Benefits

Competitive salary

Structured incentive scheme

23 days annual leave plus bank holidays

Pension scheme

Financial support for professional qualifications

Regular training and personal development

Social events and charity days

Qualifications

• Candidate should have a strong background in motor insurance.
• Excellent customer service skills are necessary.
• Ability to manage time effectively and prioritize tasks.

Responsibilities

• Manage and grow a book of motor clients ensuring high retention.
• Respond to enquiries related to mid-term adjustments and renewals.
• Maintain accurate records of clients' insurance needs.

Skills

Experience in motor insurance

Interpersonal skills

Time management skills

Written and verbal communication skills

Organisational skills

Computer skills

Analytical skills

Education

Cert CII

Dip CII or ACII

Job description

Working hours: 37.5 hours per week, Monday to Friday

Duration: Permanent

Location: Selsdon, South Croydon - Hybrid

About the role

Access Insurance, who are proudly part of Benefact Group, are looking for an Insurance Broker to join our Selsdon office.

To provide support to new and existing motor clients and service new and existing accounts, to include the retention of renewals to achieve company targets in accordance with company procedures and regulatory requirements. To be pro‑active in ensuring that a high‑quality service is provided to all clients at all times and to remain customer focused and embrace company ethics.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group – where all profits go to charity and good causes.

What you’ll be doing

• Manage and grow a book of motor clients (charities and non‑profit groups) ensuring a high level of customer retention and service
• Respond to requests & enquiries from existing motor clients in respect of mid‑term adjustments, renewal adjustments, claims and any other servicing requirements.
• Maintain an accurate record of the assessment of the clients’ awareness of risk and insurance as well as their circumstances and objectives.
• Review clients’ renewal requirements, check insurer renewal documentation and invite renewal terms. Complete re‑broking market exercises where appropriate.
• Scrutinise policy documents received from insurers and issue. Management of your personal and the departmental diary system, ensuring this is kept up to date.

What you’ll need to have

• Experience in motor insurance
• Interpersonal skills
• Time management skills
• Written and verbal communication skills
• Organisational and scheduling skills
• Knowledge of policy and procedure processes
• Computer skills
• Decision making and problem‑solving skills
• Questioning and listening skills
• Analytical and adaptable

What makes you stand out

• Preferably Cert CII or desire to complete in a short period of time
• Experience of handling your own motor book of business – with high retention rates
• Dip CII or ACII
• History of voluntary work with the third sector

What we offer

• A competitive salary – let’s discuss it
• Structured incentive scheme
• 23 days annual leave plus bank holidays
• A pension scheme
• A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII)
• Regular training, personal development and structured CPD sessions
• Various “happiness” perk schemes
• An internal mentoring and support structure
• Regular social events and the opportunity to participate in fundraising and volunteering. 6 Charity days per annum
• A genuine desire to see our staff succeed, grow and progress within the company

Hear from the hiring manager

As a result of growth and continuous investment, we are looking for an experienced individual to join the Client Broking Team. We have a great team with a great purpose and want to keep growing to support the third sector.

About us

Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not‑for‑profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. One of our key motivations for growth is to positively impact the sector through philanthropy.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade. We have given away £250 million since 2014 and have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135‑year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.