Motor Claims Specialist - End-to-End Resolution

AIG Insurance; Croydon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance provider based in Croydon is seeking a claims handler to manage motor claims efficiently from start to finish. The successful candidate will collaborate with various stakeholders and deliver customer-focused resolutions, ensuring adherence to legal and regulatory frameworks. Ideal candidates should have strong communication skills, be proactive, and possess a solid understanding of motor claims processes. AIG values in-person collaboration and offers a comprehensive benefits program focused on health, wellbeing, and professional development.

Benefits

Total Rewards Program

Professional development opportunities

Health and wellbeing benefits

Qualifications

• Proven experience in handling third party motor claims including personal injury and property damage.
• Strong understanding of claims procedures and legal frameworks.
• Ability to achieve cost-effective resolutions and manage litigation.

Responsibilities

• Proactively handle a portfolio of motor claims, validating and assessing coverage.
• Ensure claims file data is accurate and meet departmental KPIs.
• Support the Claims Manager with underwriters and identify fraudulent claims.

Skills

Communication skills

Customer focus

Claims handling

Legal knowledge

Decision making

Tools

Claims systems

MOJ Portal

OIC Portal

Job description

A leading insurance provider based in Croydon is seeking a claims handler to manage motor claims efficiently from start to finish. The successful candidate will collaborate with various stakeholders and deliver customer-focused resolutions, ensuring adherence to legal and regulatory frameworks. Ideal candidates should have strong communication skills, be proactive, and possess a solid understanding of motor claims processes. AIG values in-person collaboration and offers a comprehensive benefits program focused on health, wellbeing, and professional development.