Motor Claims Handler - Third Party

Red Dot Search UK Limited; Manchester; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A leading claims management company in Manchester is seeking a Motor Claims Handler to manage Third Party claims. You will provide excellent service while handling vehicle and property damage claims and ensuring a structured workflow. This role offers flexible working, training support toward qualifications, and a friendly team culture. Ideal candidates have motor claims experience and strong customer service skills.

Benefits

Support with industry qualifications

Holiday allowance that increases with service

Birthday day off

Cycle to Work scheme

Performance bonuses

Qualifications

• Experience in motor claims handling is essential.
• Strong communication and customer service skills required.
• Ability to multitask and work accurately under pressure.

Responsibilities

• Manage Third Party Vehicle Damage and Property Damage claims.
• Prioritize and maintain your own caseload.
• Liaise with insurers, suppliers, and customers.

Skills

Motor claims experience

Customer service skills

Communication skills

IT skills

Attention to detail

Active listening

Education

GCSE English & Maths (C/4 or above)

CII qualification

Job description

Motor Claims Handler - Third Party

Full-time or Part-time Permanent
Egerton, Bolton 24,150 - 29,000 depending on experience
MondayFriday, 9am5pm Flexible working available

If youve worked in motor claims and want to build deeper experience in Third Party handling, this role offers a structured path, excellent support, and a friendly environment.

What You'll Be Doing:

• Managing Third Party Vehicle Damage and Property Damage claims
• Prioritising your own caseload and keeping all parties updated
• Completing early-stage liability checks and investigations
• Liaising with insurers, suppliers, and accident management companies
• Providing an excellent service to customers and partners
• Spotting and reporting any potential fraud
• Working closely with colleagues to keep claims moving smoothly

What You'll Need:

• Motor claims experience (TP/credit hire experience helpful but not essential)
• Strong customer service and communication skills
• Good IT skills and confidence learning new systems
• Ability to multitask and work accurately
• Great attention to detail and active listening skills
• CII qualification or desire to work towards it (fully supported)
• GCSE English & Maths (C/4 or above) or equivalent

What's On Offer:

• Salary from 24,150 to 29,000 depending on experience
• Support with industry qualifications
• Holiday allowance that increases with service
• Birthday day off and seasonal shopping half-day
• Holiday sell scheme
• Contributory pension
• Casual dress + free branded clothing
• Free parking
• Cycle to Work scheme
• Performance bonuses for going above and beyond
• Supportive team culture and on-site wellbeing resources

If you're looking for a solid next step in motor claims, this role gives you the training, support and long-term progression you need