Motor Claims Capture Specialist - Upsell & Case Lead

Verisk Analytics; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading analytics company in the UK is seeking a Third-Party Capture Motor Claims Handler. This role involves managing claims, ensuring quality service, and upselling company services to clients. Candidates should possess strong communication skills and attention to detail. The position offers flexible working hours, 25 days holiday plus benefits such as private medical insurance and development opportunities. Join a respected employer recognized for its commitment to its employees.

Benefits

25 days holiday plus Bank Holidays

Pension Scheme

Annual UK Awards Night and Charity fundraising events

Progression opportunities

Private Medical Insurance (optional)

Qualifications

• Previous experience within motor insurance or credit hire would be desirable, but not required.
• Enthusiastic, determined and target-driven to achieve results.

Responsibilities

• Work through your team's case load efficiently to achieve monthly targets.
• Maintain a high standard of accuracy and compliance.
• Deliver professional standards of service to clients.
• Handle inbound and outbound calls and correspondence.

Skills

Strong verbal and written communication

Attention to detail & accuracy

Ability to prioritize workload

Upselling services and handling objections

Computer literate

Job description

A leading analytics company in the UK is seeking a Third-Party Capture Motor Claims Handler. This role involves managing claims, ensuring quality service, and upselling company services to clients. Candidates should possess strong communication skills and attention to detail. The position offers flexible working hours, 25 days holiday plus benefits such as private medical insurance and development opportunities. Join a respected employer recognized for its commitment to its employees.