Mortgage & Protection Advisor

HN CAREERS LTD; Treorchy; On-site; GBP 28,000 - 52,000; Full time

Job summary

HN CAREERS LTD is seeking a motivated Mortgage & Protection Adviser to guide clients through mortgage options and protection plans, helping them make informed decisions and secure their financial futures. You will explain products clearly, stay updated on lender criteria, and deliver a high standard of service.

Based in the Treorchy area, the role involves face-to-face or virtual consultations, building lasting relationships and maintaining accurate records to ensure compliance.

Qualifications

• Previous experience in financial services, especially mortgage or insurance advice.
• Knowledge of mortgage products, protection plans, and related regulations.
• Basic math skills for loan calculations and affordability assessments.
• Excellent communication and ability to explain complex information clearly.
• Ability to build rapport and deliver exceptional customer service.

Responsibilities

• Assess clients’ financial situations and identify suitable mortgage options and protection products
• Provide clear, detailed advice on mortgage types, interest rates, repayment plans, and insurance coverage
• Guide clients through the application process, ensuring all documentation is accurate and complete
• Stay updated on industry regulations, lender criteria, and product offerings
• Build strong relationships with clients by understanding their long-term financial objectives
• Conduct face-to-face or virtual consultations to explain complex financial concepts in an accessible way
• Maintain comprehensive records of client interactions and advice provided to ensure compliance and follow-up

Skills

Mortgage products

Protection plans

Customer service

Communication skills

Regulations / Compliance

Job description

Job Overview

As a Mortgage & Protection Adviser, you will play a vital role in guiding clients through the complex world of mortgage options and protection plans. Your enthusiasm and expertise will help clients secure their financial futures by providing tailored advice on home financing and insurance solutions. This position offers an exciting opportunity to build meaningful relationships, deliver exceptional service, and make a positive impact on clients’ lives. You will work closely with clients to understand their needs, explain available products clearly, and assist them in making informed decisions that align with their goals.

Duties

• Assess clients’ financial situations and identify suitable mortgage options and protection products
• Provide clear, detailed advice on mortgage types, interest rates, repayment plans, and insurance coverage
• Guide clients through the application process, ensuring all documentation is accurate and complete
• Stay updated on industry regulations, lender criteria, and product offerings to deliver current advice
• Build strong relationships with clients by understanding their long-term financial objectives
• Conduct face-to-face or virtual consultations to explain complex financial concepts in an accessible way
• Maintain comprehensive records of client interactions and advice provided to ensure compliance and follow-up

Experience

• Previous experience working within the financial services sector, particularly in mortgage or insurance advice
• Strong understanding of mortgage products, protection plans, and related regulations
• Basic math skills for calculating loan options, interest rates, and affordability assessments
• Excellent communication skills with the ability to explain technical information clearly and confidently
• Demonstrated ability to build rapport with clients and deliver exceptional customer service
• Knowledge of industry compliance standards and best practices in financial advising

Join us as a Mortgage & Protection Adviser and become a trusted partner in helping clients achieve their homeownership dreams while safeguarding their futures