Mortgage Loan Officer Assistant

WizeHire, Inc; Chesterfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A mortgage company is looking for a skilled mortgage loan officer assistant to support origination officers. Responsibilities include managing loan files, customer inquiries, and ensuring documentation accuracy. Ideal candidates will have strong communication skills, mortgage experience, and be detail-oriented. The position offers a competitive salary starting at $40,000. Apply to join a dedicated team focused on excellent service.

Qualifications

• Incredibly detail-oriented, organized, and proactive.
• Strong communication skills — professional, friendly, and clear.
• Able to manage multiple tasks in a fast-paced environment.
• Mortgage experience required.
• At least 2-3 years in a professional office environment.

Responsibilities

• Prepare disclosures and assist with running DU/LP.
• Support marketing efforts using tools like Total Expert.
• Coordinate internal operations and business events.
• Verify loan documentation is accurate and complete.
• Handle customer inquiries about transactions.

Skills

Detail-oriented

Strong communication skills

Multitasking

Customer service

Proactivity

Education

High school diploma or equivalent

College degree in finance or banking

Tools

MS Office

CRM software

Job description

Flat Branch Home Loans • Chesterfield , MO , US

Posted 2 days ago

Description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!

Responsibilities

• Prepare disclosures and assist with running DU/LP
• Support marketing efforts using tools like Total Expert
• Improve workflows and help create standard operating procedures (SOPs)
• Coordinate internal operations and occasional business events
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
• Screen and make calls, book appointments and provide administrative support as needed

Qualifications

• Incredibly detail-oriented, organized, and proactive
• Strong communication skills — professional, friendly, and clear
• Comfortable learning new software and digital tools
• Able to manage multiple tasks in a fast-paced environment
• Mortgage experience required
• Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Highly motivated and goal-oriented with excellent customer service and communication skills
• High school diploma or equivalent required. College degree in finance or banking preferred
• At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant

Compensation

$40,000+

About Flat Branch Home Loans

Founded in 2005 in Columbia, Missouri, by Jim Yankee, Flat Branch Home Loans was built on superior knowledge and understanding of the mortgage industry. With much success, the company has branched out throughout, not only in Missouri, but the surrounding states. In spite of our growth, we still maintain a family atmosphere and a commitment to excellence. In 2015, we extended this commitment into loan servicing. By doing so, we are able to provide the same high level of customer service from application to the closing table and beyond.