Mortgage Compliance Advisor in Basildon

Energy Jobline ZR; Basildon; Hybrid; GBP 24,000 - 25,000; Full time

Job summary

A leading financial services firm in Basildon seeks a Mortgage Compliance Advisor to ensure compliance with mortgage case files and provide coaching to advisers. The role is full-time with a hybrid working arrangement, offering a salary of £24,000 – £25,000 per annum. Ideal candidates will have mortgage reviewing experience and strong analytical skills. The position includes various employee benefits and a commitment to equality and diversity.

Benefits

Great company culture

Performance-related bonus

22 days annual leave plus extra days

Company pension scheme

Flexibility to work from home

Free meals and snacks

Volunteering days

Employee Assistance Programme

Gym subsidy

Qualifications

• Previous mortgage file reviewing or adviser experience.
• Experience providing one-to-one compliance feedback.
• Keen eye for detail and analytical skills.

Responsibilities

• Complete 1-2-1 reviews and observations.
• Review mortgage & insurance cases, providing compliance feedback.
• Deal with adviser queries via phone/email.

Skills

Mortgage file reviewing

Compliance feedback

Analytical skills

Assertive communication

Job description

Job Description

We are looking for a Mortgage Compliance Advisor (Business Standards Associate) to join us as a full‑time permanent role. Hybrid working: 3 days from our Basildon offices and 2 days working from home. Salary £24,000 – £25,000 per annum, depending on skills and experience.

About us

At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, and their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing.

Our benefits

• Great company culture
• Competitive salary
• Performance‑related bonus (non‑contractual)
• 22 days annual leave + your birthday off + up to 3 more annual leave days linked to years of service
• Company pension with optional matched additional contributions up to 1.5%
• Flexibility to work from home
• Free breakfast, lunch, fresh fruit snacks, hot and cold soft drinks when working in the office
• 2 days off per annum for charity / community volunteering
• 2 half days paid leave for 'me time' to support mental and physical wellbeing
• 1 day paid leave for 'team time' joining your team in a volunteering / community service activity
• Full programme of employee engagement activities
• Company reward and recognition schemes
• Retail discounts and cash back platform
• Salary sacrifice schemes for home and tech, cycle to work, pension scheme
• Company sick pay
• Option to buy / sell up to 5 additional days annual leave
• Gym subsidy
• Employee Assistance Programme
• £500 employee referral scheme
• Death in service insurance cover
• Critical illness insurance cover

The role

The Associate deals directly with the UK‑wide network of professional mortgage and insurance advisers, in relation to residential and buy‑to‑let mortgage case files and their compliance with operating procedures, the Stonebridge Performance Management System and the FCA regulatory requirements. The role includes completing 1‑2‑1 reviews, checking cases and supporting specific AR firms / advisers. The Associate provides coaching and guidance to upskill the advisers, fostering good practice and standards, by phone and email and reviews and provides feedback on promotional materials.

Key responsibilities

• Complete 1‑2‑1s and observations
• Complete reviews of mortgage & insurance cases, provide feedback on risks, shortfalls or potential fraud for adviser action
• Deal with adviser queries by phone/email, giving instructions to complete cases in line with standards & regulations
• Monitor AR competence records (CPD) and provide feedback
• Review sales promotions & documentation and provide feedback/guidance as required
• Keep team spreadsheets up to date

Our ideal candidate

• Previous mortgage file reviewing or adviser experience
• Experience of providing one‑to‑one feedback around compliance or receiving one‑to‑one feedback around compliance as a mortgage adviser
• Ability to prepare reports, create and interpret MI
• Keen eye for detail
• Probing, investigative, analytical
• Assertive communicator
• Able to fully satisfy the pre‑employment screening process which comprises right to work, 5 years referencing, AML, credit screen, financial sanctions and DBS checks

How to apply

Apply with CV. If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know.

Equality and diversity

Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of gender reassignment, disability, age, race, belief, marriage and civil partnership, and ex‑offenders.