Mortgage Advisor

COUNTRYWIDE MORTGAGE SERVICES; Wymondham; On-site; GBP 51,000 - 60,000; Full time

Job summary

A financial services company in Wymondham is seeking a Mortgage Advisor to enhance customer experiences in mortgage services. The role offers a competitive OTE of £60k, comprehensive training, and a supportive environment. Ideal candidates will have a Full CeMAP qualification and strong customer service skills. This is an exciting opportunity to join a dynamic team and achieve professional goals in a rewarding environment.

Benefits

Competitive Salary OTE £60K

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

All expense paid trips for top achievers

Qualifications

• Proven experience in a target-driven environment.
• Ability to provide outstanding customer service.
• Resilient and detail-oriented.

Responsibilities

• Building relationships with Estate Agency teams.
• Attracting new customers and driving business growth.
• Walking customers through the mortgage service process.
• Participating in branch meetings for best practice discussions.

Skills

Customer care experience

Communication skills

Business generation

Detail oriented

IT literacy

Education

Full CeMAP or industry equivalent qualification

Tools

MS Office

Job description

Mortgage Advisor

Abbotts Estate Agency are looking for a Mortgage and Protection Advisor to join them in Wymondham. OTE £60k.

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.

You will need to be adaptable, self‑motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor

• Competitive Salary OTE £60K
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services.
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – We invest in you!
• All expense paid trips for top achievers

Main responsibilities

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result‑driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required

• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving license and access to your own vehicle

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.