Mortgage Advisor

COUNTRYWIDE MORTGAGE SERVICES; England; On-site; GBP 60,000; Full time

Job summary

A leading mortgage services provider is seeking a Mortgage and Protection Advisor to enhance customer experience and provide expert advice throughout the mortgage process. Based in Luton, this role offers a competitive OTE of £60k and opportunities for career development. Ideal candidates should possess a Full CeMAP qualification and excel in customer service, communication, and business generation.

Benefits

Competitive Salary OTE £60K

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Group Discounts on Property Services

Supportive environment with investment in staff

All expense paid trips for top achievers

Qualifications

• Demonstrated outstanding customer care experience.
• Ability to generate new business in a target driven environment.
• IT literate, specifically with MS Office, internet, and email systems.

Responsibilities

• Build relationships with Estate Agency teams for training and support.
• Attract new customers while achieving professional goals.
• Guide customers through the mortgage service process.

Skills

Customer service experience

Communication skills

Business generation

Detail-oriented

IT literacy

Education

Full CeMAP or industry equivalent qualification

Tools

MS Office

Job description

Mortgage Advisor

Taylors Estate Agency are looking for a Mortgage and Protection Advisor to join them in Luton. OTE £60k

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.

You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor

• Competitive Salary OTE £60K
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services.
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – We invest in you!
• All expense paid trips for top achievers

Main responsibilities

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required

• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving license and access to your own vehicle

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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