Mortgage Advisor

Embrace Financial Services Ltd.; Cambridgeshire and Peterborough; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Competitive commission

Generous leads

Admin support

Career progression

Hybrid or self-employed options

Job summary

Embrace Financial Services Ltd. is seeking an experienced Mortgage Advisor to guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring compliant, high-quality advice tailored to each client.

The role offers office-based, hybrid or self-employed models depending on location, with competitive commission, strong leads, and full admin and compliance support to help you grow your mortgage and protection practice.

Qualifications

• CeMAP (or equivalent) qualification is essential.
• Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor.
• Strong understanding of mortgage products, underwriting processes, and lender criteria.
• Excellent communication and rapport-building skills.
• Ability to work independently and manage a busy pipeline of clients.
• High level of professionalism, customer focus and attention to detail.

Responsibilities

• Provide expert mortgage and protection advice tailored to client needs.
• Conduct thorough fact-find assessments to understand client goals.
• Explain mortgage types, rates, protection products, and processes clearly.
• Manage full mortgage process from application to completion.
• Meet performance targets for activity, compliance and customer satisfaction.
• Develop and maintain relationships with referral partners to maximise leads.

Skills

Communication skills

Relationship management

Mortgage knowledge

Independence

Attention to detail

Education

CeMAP

Job description

About the Role

We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services.

Key Responsibilities

Client Advice & Relationship Management

• Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals.
• Conduct thorough fact-find assessments to understand client needs.
• Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner.
• Build long-term relationships with clients, estate agents, and other referral partners.

Mortgage Process & Compliance

• Manage the full mortgage process - application, submission, and follow-through to completion.
• Ensure all recommendations follow regulatory requirements and internal compliance standards.
• Maintain accurate, up-to-date client records and documentation.
• Stay informed on current mortgage products, lending criteria, and market changes.

Performance & Business Development

• Work proactively to convert leads into completed mortgage applications.
• Develop and maintain strong relationships with referral partners to maximise lead flow.
• Meet agreed performance targets for activity, compliance, and customer satisfaction.
• Identify additional opportunities for appropriate protection products and financial solutions.

Skills & Experience Required

• CeMAP (or equivalent) qualification - essential.
• Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor.
• Strong understanding of mortgage products, underwriting processes, and lender criteria.
• Excellent communication and rapport-building skills.
• Ability to work independently and manage a busy pipeline of clients.
• High level of professionalism, customer focus, and attention to detail.

What We Offer

• Competitive commission structure and generous earning potential.
• High-quality, consistent lead sources.
• Full administrative and compliance support.
• Opportunities for progression, development, and additional qualifications.
• Office-based, Hybrid or self-employed models available depending on location and business structure.
• A supportive, collaborative working culture with strong operational backing.

Ideal Candidate Profile

We're looking for someone who is:

• Confident in giving regulated mortgage and protection advice.
• Highly driven, proactive, and thrives in a sales-through-service environment.
• Able to build trust quickly with clients and partners.
• Organised and capable of managing multiple cases at varying stages.
• Motivated for both customer outcomes and commercial success