Mortgage Administrator: Growth, Training & Progression

CONNELLS GROUP; United Kingdom; On-site; GBP 25,000; Full time

Job summary

A leading mortgage services company in the UK is seeking a Mortgage Administrator to join their team in Milton Keynes. This role involves ensuring a smooth mortgage process for customers, managing high-risk cases, and providing excellent customer support. Ideal candidates should possess strong computer skills, the ability to multitask, and excellent communication abilities. Join a supportive environment with opportunities for career progression and benefits including a competitive salary and generous holiday allowance.

Benefits

Comprehensive training

Clear career progression opportunities

Generous holiday allowance

Pension scheme

Access to award-winning perks platform

Qualifications

• Fast and accurate typing skills are essential.
• Should thrive in a busy environment and multitask effectively.
• Ability to work independently with minimal supervision is necessary.

Responsibilities

• Update the MUMS system with received data.
• Respond to queries via various communication channels.
• Progress high-risk mortgage cases proactively.
• Maintain contact with all parties to complete documentation.
• Prepare cases for transfer to the On Risk and Completion team.

Skills

Strong computer skills

Excellent communication skills

Ability to multitask

Empathetic approach to customers

Innovative problem-solving

Job description

A leading mortgage services company in the UK is seeking a Mortgage Administrator to join their team in Milton Keynes. This role involves ensuring a smooth mortgage process for customers, managing high-risk cases, and providing excellent customer support. Ideal candidates should possess strong computer skills, the ability to multitask, and excellent communication abilities. Join a supportive environment with opportunities for career progression and benefits including a competitive salary and generous holiday allowance.