Mortgage Administrator

Spicerhaart; Nottingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Monthly bonuses

Quarterly bonuses

Training and coaching

Weekends off

Job summary

Spicerhaart Group Ltd. is seeking a Mortgage Administrator in Nottingham. You will handle mortgage and protection applications, maintain client and lender relationships, and ensure a smooth customer experience.

The role offers a basic salary of £23,809 (dependent on experience), with monthly and quarterly bonuses, and a full-time timetable Monday–Friday 09:00–17:30. Training and progression opportunities are provided to develop your mortgage knowledge and client service skills.

Qualifications

• Experience in mortgage or financial services is helpful but not required.
• Strong verbal communication and customer service skills.
• Ability to manage multiple tasks and keep stakeholders updated.

Responsibilities

• Maintain relationships with mortgage advisers, lenders and clients.
• Ensure a smooth Just Mortgages process for clients.
• Administer mortgage and protection applications from sign-up to submission to lenders/insurers.
• Provide regular updates and data to lenders and insurers.
• Proactively work with all parties to progress cases.

Skills

Multitasking

Phone communication

Client needs analysis

Target achievement

Excellent communication

Job description

Overview

Mortgage Administrator-Nottingham-

What’s on offer to you as a Mortgage Administrator?

• £23,809 Basic salary (dependent on experience)


• Monthly and Quarterly bonuses available


• Full time working hours: Monday-Friday 09.00-17.30pm


• Dedicated training and coaching to support your ongoing development


• A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level


• Weekends and bank holidays off

What are you good at?

• Spinning a lot of plates, you’ve mastered multitasking and excel at managing numerous responsibilities and tasks


• Speaking with people on the phone, be it clients, colleagues, solicitors, lenders or potential clients. You should be able to handle some tricky conversations and be able to help push things forward when they grind to a halt


• A good generic understanding of mortgages is beneficial but not essential


• Excellent communication skills


• Identifying client needs and working to reach the best possible outcome for the benefit of our clients and the business


• Reaching targets and achieving great results

Your responsibilities as a Mortgage Administrator

• Maintaining relationships through regular contact with your mortgage advisers, lenders and clients


• Ensure clients have a smooth and pleasant experience with the Just Mortgages process


• Administer mortgage and protection applications from the point of sign-up, whilst supplying outstanding documents to lenders and insurers


• Assisting the mortgage and protection advisors with supplying integral data to lenders and insurers


• Work proactively with all parties involved in the process to ensure that policy terms are produced as soon as possible


• Use specialist in-house systems to add relevant notes to cases, input data where necessary and change the status of mortgage and protection applications to ensure we achieve maximum efficiency for the client.


• Provide clients with regular updates and feedback throughout the buying process and help with any non-advice based questions to ensure peace of mind and a smooth, high-quality service from Just Mortgages.

The finer details

We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need:

• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)


• We’ll need evidence of your right to work in the UK, in the form of:


• Passport/Birth Certificate


• Proof of Address


• National Insurance

* Subject to passing probationary period

Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities:At Just Mortgages, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Just Mortgages are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies:Just Mortgages does not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Just Mortgages employees or any other company location.Just Mortgages is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/