Mortgage Administrator

Adecco; Newbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Mortgage Administrator to provide support to advisers in Newbury. Key responsibilities include managing client interactions, maintaining data accuracy, and preparing documentation. Preferred candidates will have some experience in financial services, with essential experience in administrative roles. Strong communication and organizational skills are required. This role offers a supportive and inclusive work environment.

Qualifications

• Experience in an administrative support environment is essential.
• Experience in mortgages, financial services, or insurance is preferred.
• Familiarity with the mortgage or protection advice process is a plus.

Responsibilities

• Provide day-to-day administrative support to mortgage and protection advisers.
• Liaise between clients, lenders, and insurance partners.
• Keep client files updated.
• Manage telephone and email inquiries professionally.
• Assist with documentation and reports.

Skills

Attention to detail

Client relationship management

Proactive attitude

Verbal and written communication

Microsoft Office proficiency

Job description

Adecco are delighted to be supporting their client in recruiting for a Mortgage Administrator to join their team based in Newbury!

Key Responsibilities

• Provide day-to-day administrative support to mortgage and protection advisers.
• Act as a central point of contact, liaising between clients, lenders, and insurance partners.
• Keep client files updated, ensuring cases move forward efficiently through to completion.
• Manage telephone and email enquiries with a professional and friendly approach.
• Maintain accurate data using systems.
• Assist with the preparation of documentation, reports, and compliance‑related paperwork.

What We're Looking For

• Enjoys working closely with clients and building positive relationships.
• Works in a structured and organised way, with strong attention to detail.
• Is proactive, reliable, and confident managing your own workload.
• Communicates clearly and professionally, both in writing and verbally.
• Is comfortable using Microsoft Office and online platforms.

Requirements

• Experience within mortgages, financial services, or insurance (preferred but not essential).
• Familiarity with the mortgage or protection advice process (preferred but not essential).
• Previous experience in an administrative support environment (essential).

Apply now!

Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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