Mortgage Administrator

NJR Recruitment Ltd; Leicester Forest East; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable recruitment agency in Leicester is looking for a Mortgage Administrator to support mortgage advisers directly. The ideal candidate will have at least 2 years of experience within mortgage administration and be able to work in a client-focused, dynamic environment. Responsibilities include managing applications, liaising with clients and lenders, and preparing suitability reports. A competitive salary of £25,000 - £30,000 along with a robust benefits package awaits.

Benefits

25 days holiday + bank holidays

Non-contributory pension scheme (after 3 months)

Death in service benefit (after probation)

Modern air-conditioned offices with kitchen, gym, and free secure parking

Qualifications

• Minimum 2 years' recent mortgage administration/paraplanning experience.
• Excellent understanding of mortgage and protection processes from start to finish.

Responsibilities

• Provide full paraplanning and administrative support for mortgage and protection cases.
• Call qualified leads, arrange client meetings, and maintain adviser diaries.
• Liaise with advisers, lenders, and solicitors to progress applications.

Skills

Mortgage administration experience

Client-focused attitude

Strong communication skills

Attention to detail

Ability to work under pressure

Education

CeMAP or CF6 qualification (minimum Level 3)

Tools

Microsoft Office

CRM systems (Adviser Office desirable)

Job description

Mortgage Administrator

Location: Leicestershire

Salary: £25,000 - £30,000 + Benefits

Full-Time | Permanent

NJR Recruitment is working with a friendly and well-established IFA firm who have an excellent opportunity for a Mortgage Administrator to join their growing business. You will be working directly with one of the Firms Mortgage Advisors to provide hands on Administrative support. This role would suit someone with solid mortgage administration experience who enjoys working in a client-focused, busy environment.

What’s on Offer

• Salary £25,000 - £30,000
• 25 days holiday + bank holidays
• Non-contributory pension scheme (after 3 months)
• Death in service benefit (after probation)
• Modern air-conditioned offices with kitchen, gym, and free secure parking

Key Responsibilities

• Provide full paraplanning and administrative support for mortgage and protection cases
• Call qualified leads, arrange client meetings, and maintain adviser diaries
• Liaise with advisers, lenders, and solicitors to progress applications
• Prepare suitability reports for mortgages and protection
• Conduct mortgage and protection research using Iress Tri-Gold and Exchange
• Manage case files and ensure compliance with GDPR and FCA rules
• Keep clients informed at every stage of their application

What We’re Looking For

• Minimum 2 years' recent mortgage administration/paraplanning experience
• CeMAP or CF6 qualification (minimum Level 3)
• Excellent understanding of mortgage and protection processes from start to finish
• Proficient in Microsoft Office and CRM systems (Adviser Office desirable)
• Strong communication skills, attention to detail, and ability to work under pressure

Our client is looking for someone with a can-do attitude, who is self motivated, efficient and hard working and has the ability to work within a faced paced busy, professional and growing firm.

Please quote REF:NJR15983