Mortgage Administrator

LSL Property Services plc; Kirkintilloch; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

PRIMIS Mortgage Network is seeking a Full-Time Mortgage Administrator to support busy advisors in a north Glasgow office. The role focuses on mortgage and protection applications, requiring a pro-active, customer-focused approach and strong communication with lenders.

Ideally you will have 2 years of mortgage administration experience or relevant financial services admin background, with salary £26,000-£30,000 DOE. Hybrid working is considered.

Qualifications

• 2 years mortgage administration experience preferred.
• Excellent written and verbal communication skills.
• Confident telephone manner and high level of customer service.
• Ability to work in a busy, client-facing environment.

Responsibilities

• Regular liaison with lenders and providers to obtain updates on applicant status.
• Proactively progress mortgage and protection applications through to completion.
• Dealing with incoming calls and emails.
• Writing of suitability letters.
• Data entry of mortgage and protection applications.

Skills

Mortgage administration

Communication skills

Telephone manner

Team player

Problem solving

Job description

Mortgage Administrator - North Glasgow G66

PRIMIS Mortgage Network

We are seeking a Full-Time (or amended hours) experienced Mortgage Administrator to join a well-established partner firm (AR) of PRIMIS Mortgage Network’s Mortgage Advisory operation. The firm are a very busy mortgage and protection business operating from offices in Lenzie.

The administrator will be responsible for assisting busy advisors, focusing on mortgage and protection business. The successful candidate will need to demonstrate professionalism and be comfortable dealing with clients, lenders and providers.

We are ideally looking for a minimum 2 years of mortgage administration experience in Mortgage Brokering. We will also consider applicants with Admin experience within financial services / Estate Agency but not necessarily in mortgage broking.

Competitive base salary of between £26,000 - £30,000 DOE and is negotiable dependent on experience.

This role is office based with hybrid considered.

Responsibilities

• Regular liaison with lenders and providers to obtain updates on applicant status
• Proactively progress mortgage and protection applications through to completion
• Dealing with incoming calls and emails
• The writing of suitability letters
• Data entry of mortgage & protection applications

Skills & Experience Required

• A minimum (ideally) of 2 years mortgage administration experience.
• Ability to resolve problems quickly & efficiently.
• Outstanding communication skills at all levels, both written and oral.
• Demonstrate a confident telephone manner & excellent customer service.
• A team player with ability to use own initiative.

PRIMIS Mortgage Network - a wholly owned subsidiary of the highly respected parent business - LSL Property Services plc, is the largest Mortgage and Protection Network in the UK with some 3000 advisers across some 1000 AR partner firms.

The PRIMIS network of ARs offer Mortgage and Protection advisory services through numerous avenues to include Specialist Mortgage Advisory businesses, Accountancy practices, Mortgage Shops, businesses supporting High Street Estate Agency, on-line Brokers, New Build specialist organisations with affinities with major housing developers, on-line Estate Agency - the list goes on..