Mortgage Administrator

Blakemore Recruitment; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A boutique Mortgage Broker in London seeks an experienced Mortgage Administrator to provide administration support to their team. The role requires financial services experience, strong communication skills, and proficiency in software packages like Microsoft, 360, and Twenty7Tec. This position offers hybrid working and the potential for a four-day work week. If you are enthusiastic and detail-oriented, this is an excellent opportunity to contribute to a growing team.

Responsibilities

• Provide accurate administration support to Mortgage Brokers.
• Prepare correspondence for clients and providers.
• Keep records updated on software packages.
• Assist with management of pipelines and existing business.
• Manage follow up calls with clients, solicitors, and providers.
• Compile client compliance files for checking.
• Adhere to internal standards and procedures.
• Show initiative in client dealings and undertake additional tasks.

Skills

Financial Services experience

Enthusiasm and a 'Can Do’ attitude

Good time keeping and organisation

Good literacy and numeracy skills

Experience in using Microsoft

Knowledge of packages 360 / Twenty7Tech

Strong written and oral communication skills

Delivery focused

Good planning and organising skills

Attention to detail

Tools

Microsoft

360

Twenty7Tec

Intelligent Office

Job description

We are recruiting for a boutique Mortgage Broker in London who are looking to recruit an experienced Mortgage Administrator to join their team. This role does offer hybrid working and would consider someone who would like to work 4 days a week.

Key Job Responsibilities

• To provide accurate and efficient administration support to the companies Mortgage Brokers and Advisors.
• Preparation of accurate correspondence including letters and emails for both clients and providers.
• To make sure all records are kept up to date on software packages 360, Twenty7Tec and Intelligent office.
• To assist with the management of pipelines and existing business of Advisors
• To deal with follow up calls with clients, solicitor and providers.
• Putting together client compliance files and submitting for compliance checking.
• To contribute to the success of the company overall and to adhere to all internal standards, administrative procedures, compliance protocols and time-keeping regulations.
• To show initiative in dealing with client and be able to undertake adhoc tasks as and when required.

Skills required :

• Financial Services experience is required
• Enthusiasm and a 'Can Do’ attitude
• Good time keeping and organisation of workload
• Good literacy and numeracy skills - the ability to eloquently express yourself on paper / email is very important in a 'people’ business.
• Experience and competence in using Microsoft.
• Knowledge of packages 360 / Twenty7Tech and Intelligent Office an advantage.
• Strong written and oral interpersonal & communication skills, including the ability to listen and follow instructions effectively.
• Delivery focused, with a drive for quality throughout o Methodical and orderly in all tasks
• Willing to learn and develop, personally & professionally
• Good planning and organising skills - able to manage multiple tasks effectively
• Able to prioritise and work under pressure, to a strict deadline.
• Attention to detail with record keeping and communication to clients.Able to embrace change and contribute to corporate culture
• Good initiative and the ability to work under time pressure
• Able to work as part of a team or, if required, under your own initiative
• Long / Longer term commitment shown to previous employers