Mortgage Administrator

Adecco; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is supporting the search for a Mortgage Administrator to join a team in Newbury. The ideal candidate will provide essential administrative support, manage communications between clients and lenders, and maintain accurate client files. Previous administrative experience is essential, ideally in the financial or mortgage services sector. This full-time permanent role offers a supportive work environment.

Qualifications

• Experience in an administrative support environment is essential.
• Familiarity with the mortgage or protection advice process is preferred.
• Experience within mortgages, financial services, or insurance is preferred.

Responsibilities

• Provide day-to-day administrative support to mortgage and protection advisers.
• Act as a central point of contact, liaising between clients, lenders, and insurance partners.
• Keep client files updated and ensure cases move forward efficiently.
• Manage telephone and email enquiries professionally.
• Maintain accurate data using systems.
• Assist with preparation of documentation and compliance paperwork.

Skills

Client relationship building

Attention to detail

Proactiveness

Clear communication

Microsoft Office proficiency

Job description

Overview

Adecco are delighted to be supporting their client in recruiting for a Mortgage Administrator to join their team based in Newbury!

Responsibilities

• Provide day-to-day administrative support to mortgage and protection advisers.
• Act as a central point of contact, liaising between clients, lenders, and insurance partners.
• Keep client files updated, ensuring cases move forward efficiently through to completion.
• Manage telephone and email enquiries with a professional and friendly approach.
• Maintain accurate data using systems.
• Assist with the preparation of documentation, reports, and compliance-related paperwork.

What We're Looking For

• Enjoys working closely with clients and building positive relationships.
• Works in a structured and organised way, with strong attention to detail.
• Is proactive, reliable, and confident managing your own workload.
• Communicates clearly and professionally, both in writing and verbally.
• Is comfortable using Microsoft Office and online platforms.

Requirements

• Experience within mortgages, financial services, or insurance (preferred but not essential).
• Familiarity with the mortgage or protection advice process. (preferred but not essential).
• Previous experience in an administrative support environment. (essential)

Apply

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Info

• Job Title: Mortgage Administrator
• Company:
• Location:
• Posted: Oct 24th 2025
• Closes:
• Sector: Administration
• Contract: Permanent
• Hours: Full Time

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