Mortgage Administrator

Noble Recruiting; Brentwood; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A growing mortgage provider in Brentwood seeks an experienced Mortgage Administrator to join their Customer Services/Administration department. The role involves managing incoming communications, liaising with various stakeholders to progress mortgage applications, and maintaining accurate customer records. The ideal candidate will have proven experience in the mortgage broking industry and be able to work effectively under pressure. This position offers hybrid working after probation and various benefits including career growth opportunities and a pension plan.

Benefits

Career & Growth Opportunities

Pension

Competitive Holiday Entitlement

Hybrid Working

HR & Well Being Services

Mentoring & Coaching

Qualifications

• Proven experience as a mortgage administrator or mortgage paraplanner.
• Experience in mortgage broking industry is essential.

Responsibilities

• Dealing with incoming calls, emails, post, and voicemails.
• Liaising with solicitors, lenders, estate agents, and brokers.
• Keeping customers updated on the status of their application.
• Inputting cases accurately and ensuring compliance.

Skills

Experience in multi broker mortgage brokerage

Ability to work under pressure

Problem-solving skills

Job description

Mortgage Administrator

Hours: Monday - Friday - 9:00 - 17:00

Salary: £ Basic + discretionary bonus

Location: Brentwood, Essex

Hybrid working after probation

A growing mortgage provider are expanding their team and searching for an experienced Mortgage Administrator. An exciting opportunity has now become available within our Customer Services/Administration department. We are looking for a hardworking and reliable individual with proven experience in the mortgage broking industry, essentially as a mortgage administrator or mortgage paraplanner for a multi advisor mortgage brokerage.

Responsibilities

• Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor
• Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible
• Ensure our customer service database is kept up to date and all information held is accurate
• Keeping clients updated on the status of their application, ensuring every step of the customer journey is as clear and stress free for the client as possible
• Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies
• Inputting mortgage/insurance applications accurately and efficiently and completing suitability reports

Experience

• Experience in a multi broker mortgage brokerage is essential
• Ability to work under pressure and problem solve, both independently and as part of the team

Benefits

• Career & Growth Opportunities
• Pension
• Competitive Holiday Entitlement
• Hybrid Working
• HR & Well Being Services
• Mentoring & Coaching

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.

Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.